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Once I'm in "Groups" and set up my columns the way I want them, I notice if I go close ACT, the columns will not be the way I wanted them. It replaces them back to the default view.

I'm speaking specifically about the "Contacts" tab. I haven't needed to use the other tabs so don't know if the columns disappear there also.

Anyone have any experience using CRMaddons Sales Automation Manager? We have agents who recieve calls and would like to create a more automated follow up procedure. Like most sales organizations, our agents are having a difficult time with the follow up on prospects we didn't sell. We have a...

Is it possible to have two databases opened on one computer? We would like to have a "Prospect" database and a "Customer" database opened at the same time on one computer. Is there a program that would allow this to happen?

Thanks for the input Hank, we'll try it out.

I've created a Group and have the default tabs. Each tab allows you to "customize" the columns. Every time I close ACT! it comes up to the default columns and wipes out my layout. How does one save that layout of columns?

Wondered if anyone else had ever experienced this. We opened our ACT! program this morning only to find all the tabs ( History, Activities, Documents etc.) are gone. How does one get them back and anyone have an idea as to how that could happen?

In our case we will have to create a new ACT! contact since many of these customers have not existed in our Prospect database. There are some that will have records that match. Is it possible to have two seperate databases (Prospects and Customers) and simply copy a contact record from the...

OK Mike, I've been looking at it.Import.Net and it may be exactly what we're looking for. We can download our customer database into a text file and, if I understand it.Import, we can then take specific fields from the download and export them into fields we have created in our contact record...

What we're trying to accomplish is a database of "customers", which changes daily. We acquire customers and lose customers on a daily basis and want a way to account for the additions and deletions, on a daily basis. We have a database of customers but the company that manages them does not...

We use a company that houses our customer service information and would like to import certain fields to create contact records for all our customers in a new ACT database. They use a comma delimited export. Can ACT import that?

We have a number of other programs as well that we use to import data to ACT. Outlook, Webgrabber etc.

760,060kb

30000 clients

Our C drive was full. We are looking at going to a much larger drive with faster speed. Before we do so I thought it wise to get any input since it is strictly an ACT server.

Over the weekend we've maxed out our ACT! server and at 74gb plus 7200 rpm we need to go bigger and faster. Any suggestions.

What's the difference between the two, in general.

Yes, they are the same.

When we were trying to restore the database, right after we hit "restore"

They pop up in a box on the blank ACT! screen.