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Did some digging in the SPA and found a flora of Fax settings. Set reinvite and used t38, works inbound but somehow outbound only works with #99 as a prefix. Anyone know where to set this permanently? E Soderholm, Aut inveniam viam aut faciam.

As always, make a backup of all programming - worst case scenario you'll have to reinstall vmp and restore the backup but that shouldn't take too long if you encounter problems. i've moved VMP installations between hosts a few times, all with VM Ware and haven't run into problems doing it, but...

If embedded (Quick n dirty solution): Create a fake user with unconditional fwd to a short code going directly to the mailbox (read the help). Put the user in their own group, sequential mode, and set the orignal group to overflow to this new one, and directly if no active agents. This also...

Had a similar problem last week where a clients VMP showed similar issues, grabbed a backup and reinstalled, been fine since. Make sure you run the same version of VMP as the IPO your'e connected to. And also edit the service to run as local system account instead of the one you specified in...

In Reference to:thread940-1734958 Has anyone been able to configure the Cisco ATA (SPA-112) to work with IPO and a fax machine? We got it running handling normal audio calls, but so far we haven't managed to send fax through it . Any configuration tips would be most welcome! BR Emil E...

Check your incoming Call route, seems the IPO cant find any matching incoming number. E Soderholm, Aut inveniam viam aut faciam.

Might be wrong but... You have activated “Use the passphrase of the end user profile as the pre-shared key” in the firebox. so PSK should correspond with passphrase of the end user profile = MAC Address of phone. You also have entered the mask on serveral places in the phone where you left...

Thanks for the reply tlpeter! since the apps folder were created in the steps before, the single command i wrote will automatically place any rpm files in the apps directory and ask before overwriting them! :) But still a good point! E Soderholm, Aut inveniam viam aut faciam.

Hi guys! Got tired of uploading single updates and found a way around it, maybe someone is in the same situation and knowledge is ment to be shared.. ;) HOWTO UPGRADE UCM via USB file transfer instead of single-uploading files in the web interface: make sure you got a 4gb USB memory...

Hi, We're currently doing a setup with the same scenario, using the latest 8.0 release, have anyone of you had any luck with getting it to work, or is it simply dead 8.0-wise? Anyone tried to upgrade to 8.1? Thanks, Emil