crownroyalmopar
Technical User
I have an IPO 500 V2 R 9.1, I have a queued HG group. Have it set up with the ability for the caller to press 1 and go to mailbox during second queued message. I would also like to be able to have the caller transferred directly to the mailbox when all agents are logged out and I cannot seem to get a handle on how to accomplish this and am looking for info on how to do this. Thank you