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Thanks for the help everyone. I did find 1 conflicting line group and I also had to turn off H450. I am not sure why I had to turn H450 off but when I did everything started working. Thanks for all the input. Jeremy

I have a ip500 (r4.058407)and a ipo403 (r3.2.55) I am trying to network them together on the same network but everytime I plug in the 403 it causes the ip500 to lock up and restart. Here is my set up the ip500 is 192.168.1.181, the ip route is ip address 192.168.1.0, mask 255.255.255.0...

I have an IPO 403 release 3.0(40) with 4620 ip phones. I can't get the redial to work. It will only show 2 or maybe 3 digits that were dialed. I have tried to change the dial delay time (I am currently set at 4000ms) this didn't make any difference at all. Does anyone have any ideas for me?

Where can I get those upgrades? Is there a site to go to download those?

Thank you for the information. It is in a mans voice but I will try re-recording it. Thanks

I have IPO403 v3.0(40)and am using VMPro v3.0(13). After hours we are using an auto attendent to answer the calls. The problem is that some calls will come in and start to play the message and then pick an option automatically to transfer to without the caller pressing any buttons. The other...

Thanks everyone for your help. I found that I had overlooked a couple lines and didn't have the allow forwarding checked on those. I checked those and all is well. Thanks again.

I have now updated to release 3.0.40 on IPO and 3.0 on VMPro and am still getting the same results. I have checked and made sure that the allow forwarding is ticked and that the inhibit off-switch calls is not ticked. I am not sure what to do. Any more ideas would be great.

I have IPO r 2.1 and VMPro R2.1 and I am having troubles forwarding a calls to an external number off of the Auto Attd. I want to be able to dial 3 off of the menu and have it transfer to an external number but I can't get it to do that. I have tried sending it to a phantom ext and forwarding...

Is it posible to save the config on the 816-5 and load it on the 1232-6? If so how do you do it? Any help would be appreciated. Thanks Gugs

Thanks for all the help. I will give it a try and let you know how it works.

There are 2 call appearance buttons programed on each phone. I am not sure what else to do. Any more ideas?

I have an ipo403 v2.1 and I am having problems with the call log and the redial on the 4620 ip hardphone. Everything says unavalible even if the caller id comes through to the phone any ideas on what my problem might be?

Thanks for the FAQ. It was full of good info.

Thank you for all your input. This helps me move ahead. By the way my IPO is a 403 so thanks for the extra step(V 1.99).

I have an IPO 1.3 do I need to upgrade to 1.4 or can I go stright to 2.0? Any help would be appreciated.

Does anyone know how to record calls with IPO 403 and VMPro? I haven't been able to make it work.