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thx

yes it does have a second cabinet

My option 11c randomely ini's and this is the message I get. The docs show the ini message as PE fault. Can anyone shed some light on this? thx REQ PRT TYPE AHST % SYSDB RLS/ISS: 550J LOADED FROM C: DATE/TIME: 11/3/2011 19:37:26 RECS: 118 SEQ NO: 2115 % SYSLOAD ISSUE 5.50J: IDLE_SET_DISPLAY...

Callmaster v We have another site when they go to lunch mode it actually logs them out and the el timer resets and displays how long they are in that state, when they log back in it reset and starts measuring the acw or auto in which ever they decide. I found a prompt in system features...

Can someone tell me how the elapsed time works. Agent presses lunch button.the timer stops, after lunch agent logs in and the timer starts. They say it used to keep running while in lunch, tech, special projects etc. Does the agent have to be logged in for the elapsed time in state timer to...

You need a vpn router at your premise, we have a few people using them now, not sure how they set it up but they are using 7961 sets

Thx all for your responses, I solved the problem For those of you interested, when using ni2 DID t-1's as tie lines from avaya to nortel the avaya trunk group feature "Format" has to be unknown, the docs say use public

Hi I was wondering if you Avaya techs might comment on the below thread, maybe something on the avaya side I could change to correct this problem thks in advance http://www.tek-tips.com/viewthread.cfm?qid=1592974&page=1

Thanks,We don't have any software to collect info,we have cico ip and a bunch of nortels and they think we can give them the same kind of info as the cisco

Anyone know of examples of KPI? I probably need 3rd party software as I dont think these are available from the switch

The calls originate from a carrier called eastlink on the east coast, through the pstn to the avaya switch then routed across the ties to a Nortel phone where it fails. Before routing the calls to nortel it was fine on the avaya switch (same ext's)What makes this unique is it is only the 1...

The ties are setup as DID NI2. Only the one npa fails from this Carrier, I also tried it from an Avaya switch on the same carrier and it fails also

Hello, Here is my situation, we moved 100 people from an avaya site to a nortel site. we installed 2 tie lines between avaya and nortel.From the avaya side we are routing the DID numbers (4digits)to Nortel. All works fine from various locations across the country,but if i call from the east...

Trying establish 2 t-1's to avaya from meridian with dch and bdch what protocol is best. The meridian does not qsig package. NI2?

Yes this is what our people want to do but the tech says it will knock all t-1's out of service and take a long time to recover, we are on rls 5.3 thx

Hello, Current setup is: 26 t-1's (routegroups) controlled by 1 Route List I need to add 6 more t's to this configuration, how ever I am told that when I do I have to reset the route list and this will drop all of the existing t's. My question is can I configure a new route list, add the 6 new...

here is what cisco sent us Please be aware that the issue where 7970 phones freezing up have been experienced by two other Cisco customer's currently in the 29th February time zone. The last Leap Year issue for 7970 phones was CSCed37125 (back in 2004). So far, this has been seen with customers...

Same problem here with 5.1.1b We are going to 5.1.3 to see if it helps

Hello Folks, Anybody know what the 5.3 upgrade fixes? Is there any documents available.Every time a problem comes up it seems Cisco wants us to upgrade but not providing any docs to the fact. Any help would be appreciated thx

thx Our Avaya has been running for a year and a half with no problems or reboots and it runs a 1600 agent call center. Also our Unities need re-booting but not our Octels. Welcomr to the world of servers. Have you ever had a tac alert opened on the slow publisher?