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Before drill further down to troubleshoot the problem, reboot the client might help.

Hi all, I plan to run this command to rebuild the online indexes for the data which passed the browse and retention period. The problem is I do not know what time format to use for the "browse time" option with nsrmm command. nsrmm -Sssid -wbrowse_time Please help. Thank you in...

What I did was cleaned up the tape drive when I got this message last time, check also the realibility of the media which you are trying to restore.

Thank you for reply. We have a Tanberg 10 slots library with single DLT8000 drive connected to the NT backup server, the backup window is around 12 hours started from 7pm every evening. Since the data browse and retention is not expire, we can still navigate the online indexes.

my first attempt will be similar to goony, run a 'nsrjb -HEv' to reset the jukebox. In case that the first attempt failed with the command just hanging with keep unloading error at gui, then time to restart and networker services and reset the jukebox again.

Hi, Recently my Win2K File Server crashed with total data lost, we face a lot of problem when try to run the data recovery. Backup server: Win2K with Networker server 6.2 installed Backup client: Win2K with Networker client 6.2 installed Backup schedule: Once full backup on Saturday permonth...

Hi all, The problem was resolved. Solution: Enter all the clients hostname and IP together with whatsoever hostname alias to the Networker Server host file. Thanks.

Hi all, Does anyone ever encounter the following error messages: 2 retries attempted nsrexec: authtype nsrexec savefs: RPC error: Unable to receive savefs: cannot retrieve client resources Current I am running Networker 6.2 on a Win2K server, the client which gave me above error messages...

Thank you so much.

Hi all, What should I specify in the NT client save set table to backup all of the below: REGISTRY:REPAIRDISK:SYSTEM STATE:SYSTEM DB:SYSTEM FILES: Let say I do not want to use "All" in the save set table, should I manually key in to the table. By the way, anyone kind to explain what...

Hi all, What does the above error messages mean? Last 2 days I try to backup up a 200GB file system on a Win2k client and this messages pop up after 77% of backup completion and now the backup process hang for 2 days. Please help!

I have found that I need to install the NT/WIN2K client agent. By the way, how to delete this thread?

Hi all, Do I need to install ArcServ client agent to run at a Win2k client if I only backup the normal NT filesystem?

Thank you so much.

Hi all, I am new to Arcserve, recently just took over a Arcserve server from a remote site. What actually done by Arcserve when it running a job name Database prune?

I know most of you has done the upgrade of networker before, since this is the first time I do it, I hope that some of you can guide me through this or may be just show me where can I find those info in Legato website.

sorry, my index size is 16GB which is not the 16TB I mentioned in my previous post.

Hi all, I will carry out my upgrade soon, which is from 5.5.2 to 6.1.1, currently my backup server is a Sun E450 running Solaris 2.6 and the index size is about 1.6TB. Question: Where can I get the complete and detail upgrade instruction? how long does take to do the index conversion for 1.6TB...

Hi all, How should I skip certain NT folder and specify in the Save set option of the client setup resources?? By default, the value is "All" in the Save set box, i will leave the "All" there and add another entry at the second line to specify a particular folder not to...

how to use mminfo command to check the saveset size in MB for the past one month?? what is the parameter to use the savetime option?? mminfo -r totalsize -aq &quot;savetime<=28 days ago,.....