Is there a way for Audix to play different voicemail greetings depending on the time of the day?
Recently we did not have anyone logged in the system and call ended up in the voicemail box...all that is good except that the greeting that was played said that we are closed. Can I have a...
We do not have ISDN, but have found a work around for this issue. I have turned on remote access and restricted access to a specific TAC with a custom COR. Thanks
I need to allow remote employees to be able to access a particular trunk. Internal employees simply dial 305 and automatically get in and obtain a second dial tone from our VoIP system. To give access to our remote employees, I have programmed a VDN that points to a vector which in turns dial...
Hello,
I habe several 7900 series IP phones that have been password protected by our vendor. Is there a way to reset the phone to factory defaults. Any help is appreciated.
Thanks
I have added an announcment to the very 1st line of every vector that requires it. When there is an emeregncy we call in and record a message. When the emergency is over we simply record a 1 second empty message.
Hi,
We are installing a VoIP gateway from Quitum behind our PBX via a T1. The way we want callers to access this box is by dialing an access number such as digit 8. This would open the next available channel in the trunk group and automatically be given a 2nd dial tone from the Quintum so...
The reporting feature of our call accouoting software no longer works and the compnay will not spend the money to get it fixed or upgraded. However the server is still collecting data.
Does anyone know how to decipher this? 205000037 I know that the first four digits are the time in...
Hello,
I'm trying to add an annoucement before our companies main greeting which resides on the audix system. I figured that I would simply add the Annoucment extension in the 1st covergae point and h1 for the 2nd point. The system plays the annoucment fine then hangs up instead of going on...
Hello, I'm in the process of consolidating our PBX. I need to move the Music on hold to another analog card and do not know which commands to enter to disable the port and to enable another to take in the music signal. Any help is appreciated.
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