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That is an idea, but they are not really a 'bell' kind of group. I was thinking of putting coverage in strategic locations and putting a pickup button on all of the phones though.

I have a site that would like 10 phones to have coverage buttons for the operator's extension. The system Magix r4 will allow me to only program 7 or 8. The sites has a mix of POTS and DID so I am not sure how well group cover would work. Any ideas?

Line 1 just rings. I had to replace with new and that solved the issue. Bad card from Vendor.

Thanks Merlinman, Reliable disconnect was the answer. Is this setting normally switched off?

Merlinman, I just checked and all of the extensions have TrkTransfer enabled, x4500 through x4523. What should I look for now?

I logged into system as 'vm' and ran 'display system-parameters features' and now I can login. Go figure

I have an Intuity LX R1.0 server, I am unable to login via web interface. I get to the server but get an invalid user/password error. I can use the same logins locally or via dialup. Any ideas?

Sorry, tried both of those and they are correct.

For some reason, I cannot get the Vocie messaging PC Card to route line 1 to the Auto Attendant. Lines 2 and 3 work just fine. I have checked VMS hunt delay and have all three lines set for Delayed, 3 rings. Maybe I did not have enough coffer yesterday.

I validated one extension and have used it for testing. The site tried it with my call using the following steps: 1. Answer call 2. press TRANSFER button 3. Enter extension or select from DSS 4. press TRANSFER again I was able to duplicate the problem and verified the extension via a printout...

I have a Magix R4 with PRI. Users are setup with TrkTransfer and RCF. When callers dial DID number they are forwarded correctly. Users have enter their numbers correctly with a 9 and a #. This part works correctly. When someone in office answers call and then transfers to extension calls are...

Tom and Tommy, Thanks for the info. I will give it a try and let you know how I make out.

I have a Magix R3 system. My users have two requests. Have voicemail pickup only for 'their' lines. The have all of the line appearancs on their phones and it seems like the wrong extension is picking up. Secondly, they would like to forward their phones off-net. Is this possible? Thanks...

A Port Ext # Label F H R M V R A 2 Port Ext # Label F H R M V R A 2 A Addr A B C I S S R B Addr A B C I S S R B A C I F C I T S D C I F C I T S D A E S W D G R R T...

I have a Magix R4 where I cannot renumber any extension all of the numbers are occupied. I have AgntID set from 10 to 9999. How do I remove all of the Group Calling features? None of the users have a login button, and the grouptype is set to Auto Logout. TIA

I have setup telecommuting for a test extension. I can dial the DID number, enter the FAC, my extension and passcode. I have set up the COR and COS as noted in other posts. I can dial 9-1-xxx-xxx and then get reorder tone. What gives?

Can these Audix system be rebooted remotely? I am getting to them via ASA as they are all over the country. Since I am not onsite I don't want to play with it. Thanks,

Merlinman, DUH! I did not have TrkTrk transfer enabled. I should have guessed with the 'incomplete transfer happening.

While on the call with me the operator pressed transfer, 9+ number +# + transfer and the call returns with incomplete transfer. Where do I find the digit timers?

Thanks guys! I will give it a try with them today.