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DLC consle transfer calls to someone out of office

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marcosfrank

Technical User
Jan 5, 2006
32
US
My apologies, I am sure the answer is in here but was unable to find it.

I have a Magix R4. How does the operator transfer an incoming call to someone's cell phone or house phone? Just for the duration of the incoming call?

Thanks in advance
 
Go into programing and allow trunk to trunk transfer and turn on remote call forwarding for the operators ext
 
The best way is to have transfer from the local phone office, (centra net ) or you can allow trunk transfer ( which ties up two line for the duration of the call ) from the magix
 
If you do the trunk to trunk transfer, teach your users to press # at the end of the outside number.

If they don't, and hang up before the digit timers expire, you will get "Transfer Incomplete" on the display and the call will ring back.
 
I have trunk to trunk set. If I am reading this correctly, the operator would press the transfer button, while on the call, dial 9+number+# and the call should be completed? Thanks
 
Well, then either hang up the handset, or press Transfer again to complete the transfer, but Yes, that's it.
 
While on the call with me the operator pressed transfer, 9+ number +# + transfer and the call returns with incomplete transfer. Where do I find the digit timers?
 
Merlinman,
DUH! I did not have TrkTrk transfer enabled. I should have guessed with the 'incomplete transfer happening.
 
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