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I have an Option 11 with 2 PRIs. The cards are TMDI (1.5MB DTI/PRI), NTRB21 REQ iss CALL SERVER/MAIN CAB VERSION 2121 RELEASE 4 ISSUE 00 T The system has been stable for the past three years. In the past couple of weeks, Loop 2 - Channel 22, and then about a week later, Loop 2 - Channel 23...

Thank you for the replies. I tested per allenmac's suggestion (called local cellphone number, then a test LD number, conferenced them and then hung up). All connections were dropped. (Just as bigindian65 predicted.) I did not try bigindian65's other suggestion, although after thinking about...

Option 11c, Rel 4.0, PRI lines, M3904 phone. We have a user working at home today. He needs to make a long distance call to a client. He wants me to call him at home (local call) and then call his long distance client and conference them together (thus having our company incurring the long...

In Call Pilot Reporter, under the Messaging Report section, there is an Inactive User Report. However, this will report all users that have not accessed their mailbox in "x" number of days. Therefore, if they have not received a message for "x" plus days and have not logged into voicemail, they...

Have they recorded their Personal Verification within the Greetings Options menu? This is usually the person's name, but you could record "Help Desk" or whatever. I think CallPilot will insert the extension if this is left blank.

These actually mount in the table. I haven't used any myself so no first hand experience. But if YOU are cutting the hole in an expensive conference table, make sure you get it right the first time. http://www.altinex.com/Products/Designer_Solutions/Tilt-N-Plugs/Tilt-N-Plugs.htm Hope this helps.

How about this from Arlington Industries: http://70.86.88.179/whnew69.htm or http://70.86.88.179/j_1.htm (www.aifittings.com, Catalog # GP19B)

Check out Nortel manual 553-3011-500 (Sept. 2004), Small System Maintenance, pages 19-38. It goes into some detail about LD 43 and LD 143, both backing up and restoring. Carl.

We are running CallPilot Reporter ver 2.02. We get a similar error. We have been getting it for about a year now. You can be in Reporter generating reports and then all of a sudden you get Error code -2146827826. "The remote server machine does not exist or is unavailable.” We do the same...

EddieDuece: We implimented the acd solution. (Thanks for the example.) It works but the only minor drawback is the 3 rings before it rolls to the correct number. Ideally, it would just ring the correct number (1234) without going to the acd (1324) first, but I guess when you fat finger the...

Equipment: Option 11c. VERSION 2121 RELEASE 4 PRI's for connection to outside using DIDs. Internal 4 digit dialing. Here is the problem. Our internal company phone booklet has users listed twice, once by their last name (alphabetically) and then again under their department. Mr. Smith's DN is...

Remember, no good deed goes unpunished. I would check with management and get their approval before I took down the voicemail system (even if it was done during off hours). If you get a "no", at least you're not the bad guy.

John: I had a similar problem on our Opt11 (CS1000M). We would get ERR5306 0000401B 000010CF, ERR5306 0000401F 000010CF, or ERR5306 0000401C 000010CF intermittently (several times a day). The 2nd hex number stayed the same. Converting the first hex in LD 32 pointed to a TN that did not exist in...

Convert the 2nd set of numbers in LD 32. conv 0CD9 This will give you the TN of the phone that is causing the problem. Replace the set if possible to see if the problem goes away. If the problem persists on hat TN, then the cable for that TN may have a problem (noisy).

We had a similar issue (one way audio with an i2050) but our system is an Opt 11 (CS1000M). We were running software Rls 1.4 Bld 346. The issue was on that in the Server tab of the software, there was no option for a CS1000. We had chosen a Succession 1000M. We upgraded the software to Rls 1.4...