i2050 one way speech path

[DigitalG]

Hi guys, today i installed my first i2050 and i got one problem. I can hear very well but nobody hears me.( one way speech path ) i changed the complete headset, the baystack port too, the system is a sucession rls 2. The firware i tried is Rls 1.4 Bld 346 with no upgrade.

i run the diagnostic tool on my i2050 phone and this is what i get :

i2050 Diagnostics
Thu, May 25 - 04:53:33 PM
(Version 1.4.0 Build 346)
________________________________________

Audio Connection Data
Stream Volume 87%
Alerting Volume 37% (Default Value)
Audio Started Thu 15:07:26.279 - Last Connection
Receive Stream Connected Thu 15:07:26.249 - Last Connection
Transmit Stream Connected No Value Assigned
Receive Stream Thu 14:59:47.299 - 1000 packets, 20000 bytes
Transmit Stream No Value Assigned
Streams Disconnected Thu 15:07:27.781
Receive Stream Closed Thu 15:07:27.761
Transmit Stream Closed Thu 15:05:51.953
Audio Stopped Thu 15:25:34.503
Mute Status Thu 15:19:36.298 (Off)
Current 802.1p
(Requires NIC Support) On
Jitter Thu 15:07:26.239
Jitter 2 Frames
High Water Mark 4 Frames
Early Packet Resync 16000 ms
Late Packet Resync 16000 ms
Open Rx Stream Thu 15:07:26.239 - Last Connection
Codec G.711 u-law
Frames/Packet 1 Frames
RTP Port 5200
RTCP Port 0
RTP DiffServ 0xb8
RTP 802.1p 6
RTCP DiffServ 0xb8
RTCP 802.1p 6
Open Tx Stream Thu 15:07:26.239 - Last Connection
Codec G.729
Frames/Packet 2 Frames
IP Address 192.168.100.19
RTP Port 5240
RTCP Port 5241
RTP DiffServ 0xb8
RTP 802.1p 6
RTCP DiffServ 0xb8
RTCP 802.1p 6

Session Data
Session Start Session End Reason
Thu 15:19:34.35 - 192.168.100.2 Thu 15:25:34.614 - internalShutdown
Thu 15:19:31.231 - AssignTerminalID Thu 15:19:31.271 - Server Switch
Thu 15:19:26.785 - AssignTerminalID Thu 15:19:31.51 - Server Switch
Thu 15:07:16.515 - AssignTerminalID Thu 15:07:37.705 - internalShutdown
Thu 15:07:16.294 - AssignTerminalID Thu 15:07:16.344 - Server Switch
Thu 15:07:12.138 - AssignTerminalID Thu 15:07:16.124 - Server Switch
Thu 15:05:43.881 - AssignTerminalID Thu 15:07:01.853 - internalShutdown

Current User Data (Overrides System Data)
Current Skin C:\Program Files\Nortel Networks\i2050SoftwarePhone\Skins\Standard
Language Selected FRC - Français (Canada) / (3084)
Use 802.1p Automatic
I use a modem to connect Fast Connection
PC Audio Buffer
(Audio Quality Slider) 80 ms
Headset Microphone No Value Assigned
Headset Speaker No Value Assigned
Ringing Speaker No Value Assigned

System Data (All Users)
Software Version 1.40.0346
Hardware ID 31-38 00-09-6b-06-0b-80 66-00
Local Address *:5000
Server 142.125.24.13:5000 (DHCP Assigned)
Server Type Meridian 1
Trace Off
Current Skin C:\Program Files\Nortel Networks\i2050SoftwarePhone\Skins\Enhanced
Language Selected FRC - Français (Canada) / (3084)
Use 802.1p Automatic
I use a modem to connect Slow Connection
PC Audio Buffer
(Audio Quality Slider) 0 ms
Headset Microphone No Value Assigned
Headset Speaker No Value Assigned
Ringing Speaker No Value Assigned

USB Headset
Headset Type/Indications (Current User)
Version 2.0.12
Headset Type GN Netcom DuraPlus Binaural Headset




Use Backlight True
Headset Types (All Users)
GN Netcom GN2220 NC Monaural Headset 041432fffff79801
Nortel Networks Mobility Kit 041432fffff88801
Nortel Networks Handset 041432fffff87601
GN Netcom DuraPlus Monaural Headset 041432fffff5a901
GN Netcom DuraPlus Binaural Headset 051432fffff6a901
GN Netcom GN2117 ST Monaural Headset 04122332fff79801
GN Netcom GN2115 ST Binaural Headset 041432fffff68901
GN Netcom GN2125 NC Binaural Headset 041432fffff68901
GN Netcom GN2225 NC Binaural Headset 041432fffff67801



any clue ? thx

 

[rodolfopereira]

Hi...

Check the audio propierties on the I2050 Configuration Tools. If you no have audio devices selected, select one available and test the i2050. Check the mic and general audio settings in microsoft audio control.

RP

 

[DigitalG]

The audio properties are ok in the configuration tools.

 

[FonePhreak]

We had a similar issue (one way audio with an i2050) but our system is an Opt 11 (CS1000M).
We were running software Rls 1.4 Bld 346.
The issue was on that in the Server tab of the software, there was no option for a CS1000.
We had chosen a Succession 1000M.
We upgraded the software to Rls 1.4 Bld 386, and then there was a CS1000 server option.
Once we set this, we had two-way audio.

Not enough experience to know if your selected Server Type (Meridian 1) is equivalent to your Succession Rls 2.

 

[DigitalG]

problem solved for one way audio, i changed the cls to HFA and its working . ( it is strange cause every other i2050 phone are set to HFD ) weird.