FonePhreak
Technical User
Equipment:
Option 11c. VERSION 2121 RELEASE 4
PRI's for connection to outside using DIDs.
Internal 4 digit dialing.
Here is the problem.
Our internal company phone booklet has users listed twice,
once by their last name (alphabetically) and then again under their department.
Mr. Smith's DN is listed correctly by last name (1234)
Mr. Smith's DN is NOT listed correctly under the department listing (1324)
1234 is a valid DID on our system.
1324 is NOT a valid DID on our system.
What we want to do is redirect internal users that call Mr. Smith's wrong DN to his correnct DN.
(We realize that if an outside caller dials the wrong number, they won't get here from there no
matter what. We don't care.) This is an internal phone directory and we are interested in just
getting internal callers to the right DN.
Is there a way to redirect or translate Mr. Smith's incorrectly listed DN (1324 - NOT in our DID
range) to his correct DN (1234 a valid DID) when internal users dial the wrong 4 digit number.
Thanks for reading this.
Option 11c. VERSION 2121 RELEASE 4
PRI's for connection to outside using DIDs.
Internal 4 digit dialing.
Here is the problem.
Our internal company phone booklet has users listed twice,
once by their last name (alphabetically) and then again under their department.
Mr. Smith's DN is listed correctly by last name (1234)
Mr. Smith's DN is NOT listed correctly under the department listing (1324)
1234 is a valid DID on our system.
1324 is NOT a valid DID on our system.
What we want to do is redirect internal users that call Mr. Smith's wrong DN to his correnct DN.
(We realize that if an outside caller dials the wrong number, they won't get here from there no
matter what. We don't care.) This is an internal phone directory and we are interested in just
getting internal callers to the right DN.
Is there a way to redirect or translate Mr. Smith's incorrectly listed DN (1324 - NOT in our DID
range) to his correct DN (1234 a valid DID) when internal users dial the wrong 4 digit number.
Thanks for reading this.