Search results for query: *

ok, well I don't have an advanced license and I'm not sure the customer will pay for it, so I will have to see.... Other than that what are the options?

Sorry, Both sites have 4.1.9

I have a company with two sites connected by VPN with a 406v2 at each location. They are set up with SCN and centralized VM just fine. What I need to do is make it so a user at each location can be a member of one hunt group. I'm not seeing the way to do this and have not found the solution on...

IP Office side. It's only a few numbers and internal numbers work fine.

All, Nothing has changed on our config, but now I'm getting a user telling me that when she tries to dial a number that there is a "cannot dial this number" error. She's trying to dial a 847 Area code. I've already checked the short codes and don't see a conflict. Here is the log...

kwing, That was the trick! Thanks!

There seems to be some trick to getting the second line and conferencing them in. Can anyone help?

Mine doesn't happen after a reboot but rather causes us to reboot. hmmmm.... For what it's worth, we have 5 systems deployed and this only happens on one of them.

intrigrant, Here's what happens. If I call the clients site it will ring and then you'll get dead air....sometimes. Sometimes you get the LEC recording. One user was able to dial another persons extention but no inbound/outbound. It's almost as if the PRI card or VCM is locking up.

I have done that. I do have entries from the sys log but I can't seem to see any errors.

I have this issue that pops up every so often where all calls stop flowing and I get a standard message like "your call can not be completed at this time." As soon as I reboot the switch it's fine, but that's not really an answer to the problem. Is anyone else seeing this? Is there a known...

Sadly, even that is too much work for them...

That is the number one gripe! I suppose if there was a quick and dirty on how to bypass that in Intuity mode I would not change it...

Because that's what the client wants. Best answer there is.

gknight, Thanks for the response. Is anyone sure if you have to redo anything? Thanks!

If I change from Intuity mode to IP Office do the users need to change anything or do they need to only know the new prompts? Also, will I need to reset up any Auto-Attendant settings? Thanks!

Ok, so that blocks the creation of the ext., but a user is still created. When this happens it kills all outbound calls. Is there anyway to block this? Thanks!

Is there any way to prevent someone from plugging in a phone a creating their own ext? Someone keeps plugging in a phone at a remote site and it created an ext 9. That kills all outgoing calls... Thanks!

yes, we did. an odd thing just happened. We power cycled the module again. It didn't work right away, but it started working 10 minutes later. We've made several successful calls as of now.

Now all I get is dead air. I'm worse off than I started. uhhhgh