I have done a few of these now ranging from 8 ports up to 30 ports and 100 paths
Its a nightmare to convert to VWM from IQ you are best running both side by side and cut over at a time when the customer allows
1 major problem is VWM is the small size of the window in YSE
i have just...
right got it working for all users apart from 1
problem was being caused due to another engineer building the vmcd from a backup which was already using the ceid for my new controller changed the ceid in both and did a sync of service hosting then tel dir and worked fine
as I say just 1 user...
i am doing a full sync which is completing with 2 errors voicemail and AA
also when you say migrating what do you mean this is a new install so both have been built on 5.0 spa pr1 so no migrating has been done from 9.0 to mcd
CCNA,CCNP,CCVP
HP AIS
Full Mitel
Hello
been setting up a vmcd system as a user controller and a mxe3 as a trunking gateway can make calls via the ip trunk and incoming is working great
but i have tested res phones today and i have found that even if i select the 2nd controller in the user the number is not added to the rdn...
Hello
whats the best way to upgrade MAS with nupoint from 2.1 up to 4.0 sp1 ?
i have got all the blades on disks ready
i was going to backup
load msl for mas 3.0 add blade then restore
backup on 3.0 and do the same till i get to 4.0
what do you think ????
CCNA,CCNP,CCVP
HP AIS
Full...
Hello
i have got a customer that has just gone and got 30 new ipad 3 and would like to use them for ACD via EHDA which i can get working no problem but my question is will i be able to run reports via 6110 for these agents ???
CCNA,CCNP,CCVP
HP AIS
Full Mitel
this is due to the way that the phones now understand vlan tagging
a quick way to understand it is
if you enter a vlan id in the dhcp options form then you most tag the port that a phone is connected to for the voice vlan
CCNA,CCNP,CCVP
HP AIS
Full Mitel
i have got the same problem
i can upgrade to 5.0 spa pr1 fine but i need to upgrade from 8 to 5.0 over the weekend and need to be able to remove the installer
CCNA,CCNP,CCVP
HP AIS
Full Mitel
Hello
i have just installed a Mitel 3300 MXe with 15 ACD hotdesk Agents
1 ACD skils group
1 path
also have installed Mitel 6110 V 5.8 with Hotfix patch 3
i have run a sync on the 6110 and i can see all agents and all are showing on CCC on a supervisors pc as well as the path real time...
3300 CX version 4.2 connected to MS ocs
20 sip trunks
from Mitel Ip phone cannot call the OCS client but the OCS client can call the Mitel Phone
what else would you like to know
CCNA,CCNP,CCVP
HP AIS
Full Mitel
right got both ringing now but when i answer on the mbile i have to press any key to answer the call and in call features are not working
CCNA,CCNP,CCVP
HP AIS
Full Mitel
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