That is problem Mike. When I check the error log and see the codes in the maintenance manual all than they say is than the active SPE cannot communicate with the standby spe. All the tests fail with this same reason. So the error log is not too helpful. And this is the reason why I think the...
Hello all,
I have a situation with a Definity G3si R8. One day the system presented a SHDW-CIR alarm in the SPE A (SPE B active). I replaced the duplication interface card in that SPE and the alarm was solved. The system was able to interchange active SPE and all that. A few days after that...
It's a good idea to check the errors. The documentation can be found in http://support.avaya.com. There you can find the maintenance manuals for the Definity systems.
What is the release and load of this switches? Once a time I had a similar issue with a csi with Release 8. The problem was solved upgrading the the software to a higher load.
If you are implementing auto attendant with vectors you can use list trace vdn and the vdn number so you can see step by step how the call flows. If you are using an Intuity system or anything else you can use list trace tac and the TAC number of the trunk. This only will tell you how the call...
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