Testing GeR Board / Port

[gralak]

When I do a "test board", a couple of ports come back as "aborted", under test numbers 16 and 17. 16 shows an error code of 3 and 17 an error code of 5. How do I know if the actual port is bad, or if its a hardware set problem, or a bad line cord etc. Does anyone have the Avaya explation for these tests and codes?

 

[SF0751]

What is the board type?

Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain

 

[ElPoeta]

You can check in the maintenance manual for your system the meaning of these return codes. That manual can be found in Avaya web site.

 

[gralak]

The board type is a digital board, used for 6400 series sets.

 

[Bobg1]

If a port happens to be in use it can abort the tests.
busyout the board and or ports and then run the tests.

 

[mikeydidit]

For the most part, when you have a test "abort" it is not something to worry about. It could be that the port is in use,the phone itself, or system resources may not be available to do the test at that time. One example is on all of our analog sets I turn the test to no on the station forms. When you test that set it comes up "abort" and the test number. When you test something that gives you a "fail". That is one that you want to trace down futher and find the cause of the problem. As for the error codes and alarm resolving procedures try this site.

http://www.avaya.com

Look in the support section. Lots of good information there.

Hope this helps.


Mikey

 

[SF0751]

DIG-LINE Station Lamp Updates Test (#16)
Error 3: Station may be in ready-for-service or out-of service state.
1. Use status station command to verify state of station.
2. Make sure the terminal is connected.
3. Retry the command at 1-minute intervals a maximum of 5 times.

Digital Station Audits Test (#17)
Error 5: Ringer update aborted due to station being in ready-for-service or out-of service state.

I'd say that the phones that are assigned to these ports are out-of-service.....


In your Installation and Maintenance manual, check under Maintenance Object Repair Procedure section. If you're not sure where to find these manuals, post your version of Definity and I'll list the URL on the Avaya web site for you.



Susan
Under certain circumstances, profanity provides a relief denied even to prayer. - Mark Twain