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Howdie! I was wondering if there's a way of finding out when a call is parked and where. Query from a 3rd party SIP end point. I wonder if there's some code we can write to query the IP office? Any ideas?

Check the Call Appearances. If you have 2 CA on the phone, in user / telephony / multi line option check the 'reserve last CA' if you don't have 2 call appearances... add 1

you can just get patch for phones.

the issue with the 9611G is the firmware. If you have 6.62... no problem 6.80 THIS IS THE PROBLEM update to 6.8102 and the problem goes away. Need to get a patch and problem sorted. Not an headset issue

otherwise get xima software. also called Avaya ACR

When you upload the files in the opt/ipoffice/vmpro/wavs/CustomPrompts folder make sure you are not logged in VM Pro. After uploading the file, select it, and then click on the icon top right to commit changes. If you are logged on VM pro it will not commit.

Found out the 'force login' needs to be unchecked on the user. All good now thank you

Happy Saturday (not for some) Fellows! can't get 3rd party softphones to register. Created user, SIP Extension with 3rd party IP end point reserved. When login, I can see the extension registering but not the user. Tried Zoiper, Acrobits and both didn't work. When I disconnect I see the IP...

anyone?

Howdy all! using this shortcode on a 9640 works as expected... with or without an Headset plugged in the call is auto connected. However on the 9508 is not the case: Added a button with with Action: Internal Auto Answer Action Data: FF So when Headset light is on the phone auto...

thought it was the case :/ just difficult to establish how long is needed after each call .. I guess DND remains the only option Thank you Joe

Hello everyone! Trying to find a way for operators to keep a call active while still working (even if not on the phone) on a received call. Wrap up time doesn't work as they never know how long they need. Billing charges per minute so leaving the call active would be great. Also.. they are...

thread940-1706738 Hey guys, been having the same issue and was not able to nrun the java fix. in IP Office, System I changed from Voicemail Pro/Manager (time settings with Time Server Address as IP of My VM PC) to none and noticed I was on Central time instead of Eastern Time. Changed that...

Hello... hope some of you are still subscribed to this thread. I'd like to get some TAPI logs. Went to look for HKEY_LOCAL_MACHINE --> SOFTWARE --> AVAYA --> IP400 --> TSPI but found it under Sopftware / wow6432node / avaya / ip400 / tspi as per instructions, I set a new string and file...

sorry win10pro64

Damn it keeps doing it.. Win10Pro32 ..4.2.88 what else should I do? Can't get my head around it... Back to win7 ?

Thank you... I know about these but not hat the client wants I'm afraid... Thank you anyway buddy

Interesting Janni.. I always uninstall first but where is it? By the way: Event Viewer / Srvice control manager The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Telephony service, but this action failed with the...

:) Janni I have updated W10 to 1703 TAPI 4.2.88 got rid of lots of DCOMM errors in event viewer Isolated the TAPIsrv From last night.. on the test station No reports.. fingers crossed?

Thank you Tommy but not what I mean... I call you and I leave you a message.. before I leave it... I want to review it Best, Leo