Allow callers to listen / re record their messages before they leave them 1

[nLeo]

Maybe a silly question ..
But I don't seem to see an easy way to do this...
Basically there's a Voicemail on a hunt group... someone calls and leave a message..
But before hung up, someone might want to review his message.. Option 8 doesn't seem to work
VM Pro Intuity

Any suggestions?

Leo

 

[TouchToneTommy]

Press 1 at the end of the incoming message for additional options

 

[nLeo]

Thank you Tommy but not what I mean...
I call you and I leave you a message.. before I leave it... I want to review it

Best,
Leo

 

[karlzre]

maybe with vmpro in audix mode ?



ACIS - ACSS

 

[karlzre]

Sorry not audix but intuity mode...

But i've check in the docs apparently it's not possible to do that.

Options for Mailbox Callers
When you call an extension and are directed to voicemail can access a number of other options. You can skip past the greeting message and go straight to the tone that indicates when to leave your message.

To skip a mailbox greeting:
1. Call the extension number.
2. As soon your call is answered, press 1 to skip the greeting. You then hear the tone after which you can record your message.
Options after leaving a message:
When you leave a voicemail message you can designate the message as priority or private or both. Mailbox owners hear priority messages first when they listen to their messages. Priority Private Messages are played before Priority Messages. Private messages cannot be forwarded to another mailbox.

1. Call the extension number.
2. Leave a message.
3. Instead of hanging up, press #.
4. To mark a message as private, press 1. To mark a message as priority, press 2. You hear a confirmation message. Follow the instructions that you hear if you want to change the status again.
5. Press # again to send the message.
6. You can now press *7 to login to a mailbox or *8 to be transferred to an extension number.


ACIS - ACSS

 

[nLeo]

Thank you...
I know about these but not hat the client wants I'm afraid...

Thank you anyway buddy

 

[janni78]

I think the closest you'll get is to use "Edit Play List" to record a wavefile and save it based on for example date/time and cli. ($YEAR$MONTH$DAY-$HOUR$MINUTE$SECOND-$CLI)

Then you can e-mail that file.

"Trying is the first step to failure..." - Homer

 

[TouchToneTommy]

And did you actually try pressing 1 at the end of you leaving a message for a Intuity mode mailbox?

Mailbox answers, hear the greeting. Beep. Record your incoming message. Press 1.

To approve, press #
To record from here, press 1
To play back, press 23

To make private, press 1]
To make priority, press 2
To send, press #
(you can also press 21 and start over, or *3 to delete your message, although they isn't prompted