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You can create a Name Tag hunt group which will insert the identification you are looking for. Thanks Mike

Turn off the flag for Hunt group audio indications. I am assuming you are ringing the phones from within a hunt group. Thanks Mike

If you want to turn off the "Special key" required for entering a feature code. There should be a flag under the system flag to turn it off. If you are ringing to an UCD hunt group (Not an ACD) you should be able to take multiple calls. Check the hunt group flag to allow camp on. If it...

To transfer directly to the mailbox internally you will have to press transfer to the VM application and then enter the mailbox number. You may have to change the system flag Validate VM Numbers. It would make more sense to create a phantom with a system forwarding path (immediate)to VM. Then...

The global timer you are looking for is the system forward intiate timer. This will control all of the system forwarding paths. If an extension wants a longer timer change the forwading path to re-ring the same extension (forwarding point 2). Once the call begins to ring the 2nd forwarding...

I am assuming you do have an IC key programmed on the extension. If no IC key is programmed the call key will act like an IC key and require you to press a digit for outgoing access. You didn't mention if it is all the extensions or just a few. I would also look at the endpoint flags. That is...

Instead of parking the call directly to the phantom, transfer the call to a hunt group with the phantom as the only memeber. Place a blf key on the users phone for the hunt group. the way it works is the call is transfed to the hunt group. The caller will queue up and hear MOH. When the call...

I beleive the option you are looking for is under the t1 module, there is a flag to enable 2 channel transfer. By deafult it is tunred off.