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Hey all... can anyone send me a config (minus authentication) that works with Flowroute SIP trunks? A few years ago, I set it up and worked well and for the life of me I can't find that saved config file anywhere. I can receive calls on my DIDs all day long, perfect two-way audio. Just can't...

I have a client in Houston TX that I need a wiring repair done. It's a small job, however, it also means opportunity for future work as this client is growing. Has Avaya IP Office phones, so knowledge of this system would be a plus.

I prefer doing upgrades via the card because it doesn't take quite as long and I can be fairly sure all the files will get copied. Just make sure your Source directory is pointing in the right place.

Sweet! What a good idea. I'm going to try that right away.

Check to make sure the phone is actually downloading the files, not just requesting them. Open up monitor and under trace settings|Services, select TFTP and HTTP. Reboot the phone and watch monitor to see if any of the files are actually getting transferred. As always with monitor, try to do...

What version manager are you running that gives you this error? If you are on 9.0, it should come back as valid. 8.1 manager won't recognize the new license code and will say invalid. If it still says invalid, check the source of your license. Most keys come via an Excel spreadsheet and have...

Check your security settings. It's strange, but you can set an expiration time there. Maybe it got set for your system.

thread940-1746129 Found the root cause for this error. This error shows up in the dbgout.txt trace file stored in the root of c:\ and if you are getting it, your voicemail to email is probably not working. When you set up Voicemail Pro to do vm-email, the settings for everything get stored in...

Hey all, It's been many years since I have needed to set up an IP Office for a 5ESS AT&T Call by Call circuit, but I have one coming up and I can't find and old config to look at. Does anyone have a config you would mind sending along? Thanks in advance!

I have a couple of X150's I inherited from another admin - long since gone and want to reset the password. XOS is 12.0.3b16. I reboot and press the spacebar to get into the BootRom menu. These are the options I have - loader reboot enable h help ? hi ping boot configip showip I have tried...

Thanks tlpeter!! I just installed a new 7.0.12 with CCR. Server is 32-bit Windows 2008 standard. Got everything running perfectly but didn't test exporting reports until I got on site. Word and PDF worked fine, but Excel didn't. We don't have MS Office installed and have never needed it to get...

You can also try the SMDR logger from Impertio. It's a free download. It adds the originating IP address as part of the record so you can send multiple switch info to the same logging box. Got it running on three clients and it works pretty well - the URL is -http://www.impertioservices.com.

What have we found out on this? I am in the US and have also read the reference to PTT services. The only PTT service that I know about is 'Push To Talk', which doesn't make any sense for this application. I have also done a CLI lookup to no avail. All pushpins get dropped onto the same coordinate.

I'm trying to set up Contact Store to send email notifications to an email server that is not set up to port 25. For example, gmail servers commonly require port 587 using TLS encryption. Another one I am working on uses port 2525 - hosted Exchange. I have tried putting in...

Latitude12 - I can't say thanks enough for your post about clearing the Application Event Log. I had it set for 'overwrite events as needed', so things should have been fine. The event log wasn't full - I have it set to 30Meg. In fact, I was getting lots of CCR event log entries as I started and...

I know there is a registry adjustment that can extend the one hour time limit on recordings, specifically with with Contact Store. Does anyone know the specifics - ie what is the registry key?

All, I need a third party call recording application/device because my client is continually hitting the 30 port voicemail pro ceiling. So I need a solution that does not use voicemail ports but can record calls made to digital phones. These would be inbound only. The Radio Shack and...

Hey all, I have a working VPN connection between my laptop and NetGear FVS338. However, I get the usual 'Failed to connect for VoIP operation' error when connecting through the VPN. On the local network, things work fine. I have heard that turning off Stateful Packet Inspection through the CLI...

I have been experimenting to try and get an IP Office to trunk with an NBX-100 using H.323 trunking. I have the IP trunk set up on the IP Office and the NBX ConneXions gateway application running on a Windows 2000 workstation. When I initiate a call from the IP Office, I can see the status...

I am new to the NBX-100 and I am trying to forward a DID to a cell phone after business hours. What do I need to do? Thanks mucho!