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Avaya communicator extension is the same to Avaya one-x mobile extension? Did you check if SIP ALG is disabled on the firewall?

Hi All, Thanks for the reply, It's IP Office 500 V2 version 9.0. I already look at the web manager but I cannot find anything regarding certificate in version 9.0. In version 9.1+, it's available in web manager. I will check Kyle555 suggestion. Thanks Gimz

Hi Guys, Where can I download the SIP certificate for IPO 9.0 SIP extension? I am planning to use TLS in Avaya 96xx and third party sip phones. Please advise. Thanks Gimz

Hi Westi, Yes they are using line appearance. It's already resolved yesterday afternoon. When I run the IPO Monitor, I can see some block forwarding when I dial international. I'm not sure why the logs is saying block forwarding but when I unclick the "inhibit off switch forward/transfer" the...

Hi Guys, I have issue in one of our client using authorization or account code. The client need to use authorization code whenever the user will dial international number. I enable authorization code in ARS but IP Office still not ask the user to enter its auth code. I already updated the IP...

Hi Guys, Is any one successfully integrate Avaya CM/SM and lync using Avaya client application? I have installed the Avaya client application on the computer in user and the Lync presence is updating everytime the user answer the call in his/her computer. My issue is that Lync presence is not...

If you are using avaya one-x portal then you must use avaya one-x mobile. I think some application that you download are from CM/SM. Please also make sure you have power user license and other requirements needed.

Hi Guys, Any one who implemented/deploy Avaya 11xx and 12xx IP phone in IP Office or SM/CM? Is it possible to use bridge appearance on those phone when connected to Avaya IPO or SM/CM? I tried to configure in CM and IP Office but It did not work. I am thinking if there is special configuration...

Please ask the provider to check if their line is clean like to check if there is any bit rate error and also try to play CRC/No CRC.

What I did is to turn off ringing line preference and idle line preference. The caller ID is now showing and to answer the call, the user need to press the call appearance button. They are already ok with it than scrolling the arrow keys or pressing the button twice to know the caller and to...

Thanks pmcook, actually I already played with the multi-line options in the user tab and tick-untick the ringing preference, pre-select or just retain the idle line preference. Unfortunately the users don't want it that way because they cannot see who is calling them. The user need to scroll up...

Hi Guys, We would like to monitor the status of the analog lines using 1416 phone buttons. I configure line appearance on the user button, the problem is when the user lift the handset the user automatically answer the phone. Is that the correct behavior of line appearance or is there any other...