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Yes, those are two auto-attendants of different companies, using the same CP and Meridian switch and I won´t use the same number. External User dials XXXX-000 and redirects to the actual auto-attendant which is already configured, another user dials XXX-0001 which redirects to the second...

Hi, folks, Meridian 11c, Rls 3.0, CP 201i One of our customers merged its company with another one, but they wish to have two independent auto-attendans. I am asking for help of how to configure this second auto-attendant on the CP and what programming is needed on the switch, I have a vague...

Hi there... I guess that the best and the fastest solution is the replacement instead of the reparation of these phones, but one customer asked if these phones could be repaired, the failure probably been caused by plugging them on analog extensions within a Meridian 11c system, so... If...

Hi, You must set in ld 15, ftr_data MUS yes MUSR xx your music route

ECHG your set cls DRG2 or cls DRG3 or cls DRG4

Hi all, I have a problem with a Call Pilot Mini 1.6 that has the following problem: each time you call it and try to access a valid mailbox it reboots, i have configured the switch properly following very carefully the nortel manual instructive. CPMini is brand new one and has never worked, I´m...

It´s like you have RTDA class of service on your phone. First, check your TNB data, check the CLS RTDA, the ARTO (this points to the period of the day it enables the redirection), AHNT and AFD prompts, those two will point to the extension. To disable it: ECHG your ext and put cls RTDD To...

ld 16 req new type rdb .....

Hi, john The Call Pilot mini is a brand new one, and, no, it has never worked before. The NTP´s states nothing about CDNs, the order is: create the ACD queue, define agents, enable IDC on CDB, create the IDC table and put IDC yes on the routes. Maybe are you taking the Call Pilot Mini for a...

Hi fellas, I have a problem with a Call Pilot Mini 1.6 that has the following problem: each time you call it and try to access a valid mailbox it reboots, i have configured the switch properly following very carefully the nortel manual instructive. Any ideas? Switch is a Meridian 11c, release 24.4

I had the same problem and found that 7700 acdn is part of the preprogrammed database, usually associated with 2616 templates. In order to remove it do the following: ld 20 req prt type 2616 m modl 60 Enter through the rest You´ll get a list of templates TN´s associated with it. Here u will...

Hi, try this CLS CFTD

ld 95 req prt type name ... dn ALL shrt yes that will give you a list with the DNs and names associated