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  1. nurofen

    Migrate-Upgrade to VMWare

    Hello there, I recently been introduce to the world of IP Office (I am more CM) We have two servers (Server edition Rls. 10) running in Avaya servers. Trying to find out the path - if any - to move the IP Office Server Ed. from the Avaya servers to our VM environment. I will appreciate any...
  2. nurofen

    USA ARS Table

    Hello there, I would like to know if someone can post the USA standard ARS table, I know than it is some tweaks in how to route calls, toll restrictions and so on. I also know is the standard ARS table when you get the system, but in the company I work for, the ARS table is the first think is...
  3. nurofen

    Inter-digit timer and #

    Hello there, I need the help of my colleagues on the Avaya world to try to sort an issue I have with in my system. We have an emergency number of four digits that cannot be change since we should follow some kind of "standards". This number is in the same range as some of our station ranges, so...
  4. nurofen

    9601SIP phones and features in phone page.

    Hi there, think I know the answer - NO, you can't do it - but even so, I will ask the question. Got 9601SIP phones with some CM features... like :) call pick-up. I use to use pickup alerting, both, so when the call reach the pickup stations, they have a distinctive ring and the MWI flash...
  5. nurofen

    Utility Services No phone data available. Please check the CM Login.

    Hi Fondog2, that application in utility server only work wit H.323 phones. If you have SIP phones even if you connect you will see no phones and the scheduler cant be use. Have simmilar problem before. Regards,
  6. nurofen

    Top Line message Avaya SIP 9608

    Hello there, IPOthermia, this is not what I was looking for...BUT...make me very happy, I never seen this and I love it! I am counting the hours unil monday - not working tomorrow - when I will be able to check it...have other 100 things to do, but every morning I give to me some minutes to...
  7. nurofen

    Top Line message Avaya SIP 9608

    Hello there, Well today I spent few minutes working with the IP phone push "thing" on the Utility server. Is a little bit unstable - the stations disappear and reappear in the station to send the message but at the end I achieve my milestone (humble milestone) to send the message to the phones...
  8. nurofen

    Top Line message Avaya SIP 9608

    Hi, thank you both for your answers. I've been reading and I know the push function will do what Avaya says it does. I think maybe now is integrated with the utility server and there are other integrations, like via the NAS server and also using the API named by Janni78. Seems to me that the...
  9. nurofen

    Top Line message Avaya SIP 9608

    Hello there, after a few years, today I will need again the help of this forum :) Hope people find this thread interesting. Scenario, I want to push a message to the phone top line after pressing one button on another phone. I am compiling informaiton and see if can be done using standard...
  10. nurofen

    upgrade S8730 from ACM 5.2.1 to DL360G ACM 6.2

    OK, I think maybe the question is too wide. Following some of the documents and the previous experiences, I know that the first thing I need to do is to install ACM 6.2 in the old LSPs servers. The main server is running ACM 5.2.1 and the upgraded Server is running ACM 6.2 (with system platform...
  11. nurofen

    upgrade S8730 from ACM 5.2.1 to DL360G ACM 6.2

    Hello there, We are upgrading from AACM 5.2.1 running in S8730´s to AACM 6.2 in DL360 servers. I have been working with Avaya since was named AT&T BCS and never never find the documentation that bad as now. AS mention before, we are going to do an upgrade and for me still not clear, can someone...
  12. nurofen

    Station Security Code

    AvayaTier3, I was quite sure that wasn't possible, but even so we try it, always with the hope to find something that make it work. We already try printing out some instructions bu people just refuse, too complicate (and not been enforce by the IT department....) I know you may think is stupid...
  13. nurofen

    Station Security Code

    Hello AvayaTier3, Again, maybe my English is not the best in the world ... well, not maybe, is not. I understand how the SSC feature works. Me and probably a bunch of the 15000 users in the system understand that is possible and how to do it. the other 14995 users dont and dont even want to...
  14. nurofen

    Station Security Code

    Thanks Kevin, but is obvious that I wasnt able to clearly state what I was looking for. We understand the FAC and how to manually change the SSC in one station or remotely. What we are trying to build is a prompting menu (Vectors) that more or less says: Please introduce your old password 1233...
  15. nurofen

    Station Security Code

    Hello there, probably the question has been answered many times, but after spend a few hours in the search folder, I need to ask to the general forum. I would like to know if some of you have any way to automatize the SSC change. We were thinking on create a vector that prompt users to change...
  16. nurofen

    Basic question in QoS

    Hello, I am back with another probably silly question that is puzzling me. I inherit a platform, I am looking the way is program and it start to create some problems with what I though I know. In all the systems I have install in the last few years, always the QoS parameters are the same value...
  17. nurofen

    Busy and SAC

    "these people have a fault on their telephone system, I wonder why their engineers cannot fix it?" I cannot stop laughing. This is what is going to happen, in fact, today an old colleague told me something similar, he went to one of the customer office and almost everybody was complaining about...
  18. nurofen

    Busy and SAC

    hello again, Nick44, I forget the smiley face after my phrase, so don´t worry. To SF0751, you are correct, they are paying for a service and for sure I should provide them what they are looking for, that´s the main reason for me to ask here once all the ideas I already pass to them were not of...
  19. nurofen

    Busy and SAC

    Hello there, Thanks for all the answer. For all of you is easy to say tht is goofy or why you have the VM or coverage paths; think on me, I need to face the customer and agree with something that I think is not correct. Regarding the coverage path setup, as far as I know is correct, and the...
  20. nurofen

    Busy and SAC

    MeneerB, thanks for your answer. That´s the way I remember it works in the old definity systems. Now I have one of this S87xx servers and ACM 5, but for some reasons, the send-calls ext:xxxxx doesn´t work as I expected. I can not press it when I have an active call in the first line appearance...

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