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unfortunately an SCN is not an option. all three lines are servicable lines and need to ring, just not when he is on the phone. I know how it sounds and he would probably want the damn thing to get him coffee, too, if he thought hard enough about it. but from my research in the NTPs it...

we have multiple lines set up as SCR on a 3904 with a LHK of 2. This way when on a call, a new call to that line will hunt up on the keys to the next available line. When this happens, the user hears the "Buzz" and sees the flashing icon on the line. Is it possible to turn the buzz off...

Sorry, but couldn't find this in the archives. I have a user that is able to send email from the BlackBerry; however, he can only receive email from accounts inside the corporate domain. For example, say our domain is company.com. An email from sally@company.com will go to the BlackBerry, but...

you could enable external call forwarding, set a sdn to an extension and set the call forwarding. just set the extension tn you use with a high enough ncos that doesn't need an ld code. should hold you over until you get trunking setup, if that's the way your going. might be ugly, but would...

you'll need to schedule the corporate directory update. from the utilities menu, select corporate directory, then the M1 option. On the Upload tab is the schedule option. it's the only thing we use OTM for, enjoy

i would tell them 'thanks but since you obviously do not have my company's interests in mind and all you can focus on is making your sales quota, then i will need to move my service to a provider that understands our needs and is concerned with our satisfaction'. You mention this is LD...

Anyone know if the reminder to download the CP address book can be set to a default from the server? It currently shows as 20, but I would like to set it so everyone is reminded to download the address book every 5 days. I plan to run it like this for two weeks to make sure that several...

That's a bunch of bull. How can they require that kind of certification when their "Partner" service providers constantly send out unqualified techs? My guys are head and shoulders above our maintenance provider without being certified. The only thing we use them for is equipment replacement...

Thank you John, you hit it right on the money about the vendor. The fix was a corrupt log file. It took the ATT (oops, i mean vendor) tech calling a guy who called a Nortel guy to fix. 9 hours after the event and 1100 angry users later, the system was back up. One thing that really bothered...

We have a 2.02 system on an Option 81C that will not start up. the OS appears to boot and I get the window "Callpilot is booting" with MAS Trace going, but nothing in the MAS window for a long time, like 30 minutes. some services do not appear to be running and when I try to restart them, the...

thanks, but tried that. everyone logs out each night and logs in each morning. also, rebooted the server a couple of times. No errors on the server and nothing shows on the management console.

Callpilot 2.5 desktop messaging, we have users pulling up voicemail and selecting to hear it on the phone. the phone rings, but no audio or play indication on the screen. when you hang up, you get "Destination was not reached". calling into the mailbox directly works fine and selecting Computer...

thanks Guys! That's what I thought and was afraid of. Don't work with the Siemens much. I appreciate the help. DJ

Anyone know if a Q2169 X100 07 SLM0P from a Hicom 300 will work in a Hicom 150? I have three spares in one location and need to add stations to another and don't have the budget to buy them. Hope you can help. DJ

Chad, I would be interested in this as well. Let me know if I can help so we both benefit. Andy