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I am trying to figure out if I need to fix something on our IP Office or our LEC is sending this to us. For example, when a call comes in to an extension the phones are displaying the caller ID as this 18001111111:?18001111111. Why does it show twice on the phones display? Is there a way I can...

We could really uses someone services to get our PRIs up and working again.. We lost the configuration to the PBX and do not have a dump. If you are great with configuring Millenniums and would like to make some money please reply. thanks in advance.

So we have a ITT Millennium that is still in use at our facility. All our PRIs from the street go into it and then it provides PRI signal to our Avaya IP Office. We are in the process of wanting to do away with the Millennium and I would like to get a configuration dump of the PBX. Does anyone...

The employee notification hotline is to let staff know "if they should come to work today or stay home because the world is coming to an end". I do have VM Pro not using the AA yet so I thought I couldn't go that route. Why can't you have sex with the VM Pro.. Did she reject you?

Right now we have a employee notification hotline pointing to our old PBX and are in the process of wanting to move it to our IP Office. What do you think would be the best way to set this up on the IP Office? I want our HR department to have access to the recording (also remotely) so they can...

Yes I have the 9 for outcalling. The problem isn't with the outcalling. It rings fine to the cell phone it is just when the cell phone tries to pick up the call I have to wait 10 seconds for the IPO to pass the call through. When I did Telecomboy's test I didn't have to wait 10 seconds on the...

So I had someone call my extension and then I transfered the call to my cell phone and it worked perfect. What is the difference between that and the call forwarding?

US, Paetec is the provider.

LOL.. not a fan of IE 9 yet. We have 3 T1 PRI trunks. When I look at the trunks I don't see a Allow Analog trunk to trunk. We are still on ver 5 and it IPO412.

I am able to transfer the call but the IP Office doesn't let go of the call when the cell phone answers. The person that answers the cell phone has to wait like 10 seconds before they can hear the person on the other line. How can I get the IPO to release the call when the person on the cell...

O.k so I have increased the no anwser time to 30 secs and was finally able to get the call but when the call rang on my cell I answered it and had to wait 10 secs for the call to connnect. Is there any setting to fix that? Hope this makes sense.

I am trying to setup unconditional forwarding on an extension to call a cell phone. I have created a button on my phone to enable unconditional forwading and when it is enabled I am able to transfer the call to the cell phone but when the person trys to answer the call it doesn't seem the the...

Summit? Fiserv?

maybe

I'm an idiot. thanks for putting it nicely. I wasn't thinking.

I am trying to setup SIP Trunking on my Avaya 412 5.0(8). I have purchased 5 SIP trunk licenses to test the connection before I buy more. I was able to install the SIP trunk license and configure a SIP Trunk line but when I try to configure a SIP extension I get "The number of non-Avaya IP...

Thanks for your help. I will give that a try.

We have a call center at our main office. Customers are able to call in from the outside and when they are at our branches we put them on the phone to call the call center as well. So here is my question... when customers are at a branch office we want them to have priority when calling the...

Thanks for the tip for the Mr. IPO site.. I will follow that. I do have license for IMS.

I am trying to install IMS client on my PC to test with outlook 2007. We are able to email .wav files to our inboxes with no problems but I want to test the embedded features. When I try to open Outlook I get a message saying An internal error has occured. I hit OK and it logs me into my...