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I have been given the fun task of installing the spanish version of GP into our existing English install of 9.0 for Argentina and Mexico. The Spanish and English installs will both be accessing the same existing SQL instance that has been in use for these companies for financial entries for a...

That shouldn't be an issue. We are on Citrix, so in essence, we are always logging onto the same 'workstation'

Are you running any 3rd party modules? I have Wennsoft installed and have issues with the Customer Maintenance window flipping between the original and Wennsoft alternate version. We don't know why, but have just educated the users to tell us when the version has switched again.

The part that is bugging me is that I can log on with username joeblow while logged onto my laptop as me, but when logged onto the computer as a different user it fails when logging into GP as joeblow. To answer Robert's one question, when I say that I am resetting the password, I am doing that...

We are in the process of testing out GP 9 in preparation for our upgrade to 9 from 7.5 and are having login issues. Our test environment consists of 2 citrix servers, both on Win 2k Server. One is a copy of our live environment running 7.5. The second is an image of the first, but with the...

VMWare allows you to run multiple virtual machines simultaneously on a single box. VM Ware would be running on a Linux platform, but we could publish desktops with all 10 major versions of Windows (3.1-2003 Server including variants) as well as a linux desktop just for fun. If the Win98...

This last post worries me. We are currently running GP 7.5 on 4 citrix blade servers, but are planning on moving to VMWare (still running citrix) to better manage the citrix farm. Can anyone confirm whether GP will be supported on VMWare? This could put us up the proverbial creek without a...

I get this a lot, although since we are using GP over Citrix, there are more things that can fail or be killed. I know that sometimes we have users that just get impatient and if their SmartList is taking more than 30 seconds, they give GP the 3 finger salute. As a result, their session just...

Reconcile doesn't seem to do anything. Checklinks is so freakin slow (3-4 hours at best) I was trying to avoid it until the last resort. I did actually delete the rows in my test environment and run the reconcile on that PO and it did adjust my remaining subtotal from 0 to $8,332, which sounds...

I have a couple of instances of items that were received for a PO, but when the user went to match the invoice, we had a system interruption that booted them. Now, when you try to pull these up to invoice, the GP says that the invoice number that was being entered does not exist, and if you try...

I clear locked records all the time and you don't have to clear all users out of the system (we have up to 85 users between 4am and 7pm local time). I just run the following query in SQL Query Analyzer to find locked records. select A.session_id, A.row_id, table_path_name, B.sqlsvr_spid...

I am trying to make a report that summarizes operating days and revenue for equipment grouped by the business unit they belong to. I am displaying them in crystal as several fields under a unit type heading. It should be somewhat like this. 700 900 ..... Op Days 4 5...

My company is currently using an application developed using the Crystal 8.5 control to run reports that anyone in the company has access to over Citrix sessions. We want to upgrade to the lastest version (XI likely) and use a web portal for running reports instead of Citrix, but are unsure of...

We had a similar situation recently, although ours was running 2k server on 3 blades. In the end, we had to build servers from scratch to get rid of it, since any adjustments we did had little or no real effect. We could have rebuilt the ones we had, but we are consistantly running with...

I see that message all the time when we run a report that spans various databases (one for eachy international division in our case). What it usually indicates is that the user running the report does not have access to one or more databases that the report is pulling from. I don't grant full...

Just to keep this moving, RRSP stands for Registered Retirement Savings Plan, which I believe is almost equivalent to 401k in the US. It is a tax sheltering plan, that saves you a huge amount on your income tax (mainly a larger return). EI is Employment insurance (or unemployment insurance)...

I am trying to generate some reports in crystal to summarize the security in GP 7.5. I have found the User master table (SY02000) that tells you the resid of the windows and a few other tables for company access and classes, but I have not found any table that actually lists the window name...

Environment - Win2k server running Citrix terminal sessions SQL Server 2000 Great Plains 7.5 Service Pack 5 One of my users discovered a bug today with GP. By doing the following, he, and I can consistantly crash it. What he is doing is selecting Inquiries - Financial - Summary...

I know we run into a similar problem where we have users randomly losing permission to an alternate window (in our case Wennsoft). Just to establish our environment, we are running GP v7.5, SQL 2000, and Citrix terminal sessions for our 100+ end users in various offices/countries. All security...

This is one error that we have had show up fon 50+ items for months now that looks like it should have resolved itself, but reappears every month on the exact same items. It also is appearing on the exact same items in 7 companies under one group which are updated from a single parent company...