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Short answer No. There is no way to manually somehow "combine" two seperate Aloha software keys into two. Nor is there a way to add more terminals onto a system set for a given amount of terminals. Those key numbers are controlled through corporate Aloha and issued to dealers for distribustion...

Does Aldelo have local territory based resellers similar to Aloha & Micros dealerships? I have a customer that needs some support and they tell me they cannot find it locally for Aldelo. Thanks in advance, -RT

I have an system that keeps randomly going into Spool down for some unknown reason. I get called and have to remote in, locate the transactions and push them through EDC. I cannot figure out why and am pretty much just guessing on a few different things. The site recently increased their...

Roaky, I like the J2 model 615. It comes with magswipe and power supply. It also comes with a couple com port adapters and serial cable for the receipt printer. I have sold quite a few and they also have a good RMA program (I think its 3 yrs). The only issues I have had is a bad back light...

Sam, Although your reseller might have the tone that dictates that they are in charge of your system therefore you MUST purchase their managed services plans the opposite is actually the reality. As the business owner you own your system, the computers, the software etc..Therefore legally...

Thanks Coorsman, It was the answer I was anticipating and fearing. Ive worked with Aloha for about 6 years, initially under a dealership and some not but we have seen these security lock downs coming for awhile. Was hoping to squeeze out a few more jobs before I gave up on servicing these...

Thanks Coorsman, Having our help desk do it in order to avoid contacting the dealer and having them bill the merchant $295 is what this CC Vendor was trying to avoid. I handle the CC switches for the CC rep and bill them directly so as to avoid the dealer and be able to sell the switch to the...

I do not have a dealer key nor do I work for a re seller but I am trying to get an EDC parameter switch (Visanet) completed. I understand that previously, removal of the iberexe.dll from the BIN solved the problem of the SuperUser disable but that file seems to be gone from the BIN in this...

Can Aldelo list bar tabs alphabetically by name? I have a restaurant owner who says his system won't. Im not sure where that setting is, if it is possible.

Scrath that request Alohaakamai, I did not realize posting email is against the rules, although I do not see where to delete my thread. Sorry, thanks.

Whoever they are they're pushing alot of stuff and have some funky looking printers. Alohaakamai, hit me on my gee mail I have some other questions boydswan at g mail.

thanks for your input AK. A lot to consider. I appreciate the details.

I work for a small IT company thats looking to become a VAR for a good 2nd tier Restaurant POS. We're currently shopping, any suggestions??

http://pos-ey.com/ Looks like an Atari POS system.

I had a similar problem last month with an Epson U220 remote printer. It was the power supply for the printer after I tried everything else. Take the power supply from one of the other working printers, run a test and see what that does.

Thanks guys. This issue mysteriously fixed itself. Something fishy I think at the site that the MOD was not telling me with the phone line configuration in the office. They will still get a bill. Smiley face.

The Aloha version is 6.4 The Settling baud rate is 9600. The modem is a functional Zoom. I cannot get this firgured out. Kicking my butt.

Coorsman is correct. However in terms of doing "Forensic book keeping", it could be difficult at a later date to view any of your sales data or other Aloha/EDC info without access to your existing system. Without your existing system and it's security key, it would be extremely difficult to...

When I try to settle the AMEX for an existing customer I'm getting "Invalid host response to end of file CTL". Ive done all the usual stuff but cannot figure out this solution???

Biggby, You're my hero, cables worked great. Got the additional printer up and running. Thanks alot. -RT