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  1. borreramos

    Advice for study material for A+

    I'm Studying the CompTia A+ book, so far I think is a good book, I have not tried another one, maybe some elase has a different opinion.
  2. borreramos

    CompTIA A+ Strata

    Makes a tone of sense. That's what I figured. I read somewhere in the CompTia website after I posted, that the questions on the book just prepare you to what's coming on the real test and that they very similar. Thanks kmcferrin Bob Ramos
  3. borreramos

    CompTIA A+ Strata

    Hey s, I'm currently studying the CompTia A+ certification book. I think I'm doing ok so far. I just got this thing in my head. Do you guys know if the questions on the exam are the same as the practice questions on the book? I will really appreciate it if you could help me out. Thanks in...
  4. borreramos

    compTIA A+ no longer valid?

    Well, I guess still good news. Can some one tel me if the questions on the CompTia A+ book are the ones on the exam? Thanks Bob
  5. borreramos

    compTIA A+ no longer valid?

    Hello Guys, I read a while back somewhere in the CompTia website that if you completed both exams before Feb 2013 you could get certified for life.. some kind of a one time deal. I looked for that just today but could not find it. Any ways, I've been working in the IT industry for 8 years and...
  6. borreramos

    ACS R7 Remote access (Couple of questions)

    Ok Westi, let me give it a shot. Thanks Bob Ramos
  7. borreramos

    ACS R7 Remote access (Couple of questions)

    I tried different modems (using my dell lattitude E6400 built in modem at the moment.) and different baud settings but nothing I also have different branches to try this on but I haven't been successful. What's the correct modem baud rate that I need to have it at? where do I need to have a...
  8. borreramos

    ACS R7 Remote access (Couple of questions)

    Hello, I would like to see if somebody could give me hand on a couple of things. I've trying to connect to an ACS R7 system in a different location using the "pc administration" software but so far no luck. I'm trying to connect using the automated connection, my first question is: 1.- Does my...
  9. borreramos

    How do I get the merlin system's Mac Address?

    Here's another rookie question... Can I connect to a partner system using winSPM? So far I've tried Magix and also Partner but the modem just keeps dialing and never goes thru. This is what I sue to dial (External) 9,xxxxxxxxxx,,,,**10 Is this right or wrong? Thanks Bob
  10. borreramos

    How do I get the merlin system's Mac Address?

    That was IT!!! Thanks a lot CarGoSki. 321 was the only ext under the Forced Accounts I have no clue how it got there. Is there something that could force them with out you going into the switch and do it manually? Let me know Thanks again. Bob Ramos
  11. borreramos

    How do I get the merlin system's Mac Address?

    I wrote that backwards!!! "Forced Account Code" Ext 321, VALUE = YES Ext 322, VALUE = NO (This ext works fine)
  12. borreramos

    How do I get the merlin system's Mac Address?

    I printed anothe rext info that is on the same calling group and that IS able to make outside phone calls and theonly difference between both of them is the "Forced Account Code" the value is "NO" on ext 321 and "YES" on the other ext. Any Ideas? Let me know Thanks Bob
  13. borreramos

    How do I get the merlin system's Mac Address?

    A EXTENSION INFORMATION A Extn SS/PP Type A 321 1/12 4412D+ A CTI Link : No Alarms: ACTIVE A Pool Access : A Page Group : A Primary Coverage : A Secondary Coverage : A Coverage Group : 30 A Call Screening ...
  14. borreramos

    How do I get the merlin system's Mac Address?

    I checked but it is on level 3 (0-6) like the rest of the other ones. Thanks Bob
  15. borreramos

    How do I get the merlin system's Mac Address?

    Will this put the system on busy mode CarGoSki? Let me know Thanks Bob
  16. borreramos

    How do I get the merlin system's Mac Address?

    I have a quistion guys. When an extension can't call out by pressing "9", other than loging into the switch using winSPM or SocketSPM and checking TO SEE IF IT'S RESTRICTED and after verifying that the ext number is not restricted, is there another place I hve to be looking at? The ext is NOT...
  17. borreramos

    How do I get the merlin system's Mac Address?

    SO happy that I don't know what I meant by saying "I got doing what you said to do" hahaha Thanks Bob Ramos
  18. borreramos

    How do I get the merlin system's Mac Address?

    Memmphisribs, I got doing what you said to do.... Yessss I'm happy NOW. I just want to thank averybody. Here's what I think then.. Well I guess I need to start saying that I work for a 30 branch marble and tile company and we have around 6 Merlin Magix systems the rest of them are Legend. About...
  19. borreramos

    How do I get the merlin system's Mac Address?

    Thanks ttech I hope I could see what I'm doing wrong. I just can't get to that magix using socketSPM. This is what I keep getting: Connection Refused! Please check that the IP address and port are correct and try re-connecting a few times. If the connection continues to be refused, then...

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