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Just follow install guide very carefully and you'll be fine. I think your biggest challenge would be configuring IOS dial plan components like dial-peers, T1 channel groups, basic routing. You definitely need to know basic IOS commands.

We run both Avaya and Cisco call centers. Cisco does not have the best product but their marketing is one the best, their support is usually better than other vendors, and cisco website has tons of resources. Cisco's initial offering is much lower than Avaya's, but be ware. Cisco's cost...

For that particular user, create a rule in Lotus Notes client to delete email from unity.

Keep in mind you'll need CDP if you decide to go with Emergency Responder for E911.

What about SIP? Latest CCME 4 supports SIP phones.

The solution was to create a Call Routing entry in Unity. That's it. Now I have an issue how to transfer from CallHandler to Hunt Pilot?

Alternate extension does not work either. But according to TAC the above setup should work just fine. It could be a bug. I'm runnig 4.12ES53. Will update on this when TAC figures it out.

I'm trying to setup Hunt Pilot CFNA to end up in user 4500 VM. I setup new VM profile that masks 4500. Created a dummy phone with DN 4501 and check CFA to voicemail and selected 4500 VM profile. Configured hunt pilot CFNA to 4501. When I dial hunt pilot and the call is not answered it takes...

In your case before deciding to move to VoIP find VoIP providers, get their service pricing, and see how much you'll be saving over PSTN lines. Like you said it may not even worth moving to VoIP.

What is the reason you would like to move from Panasonic system?

Just read carefully the document in the link provided by rtfmdude. It has all the info to install unity. Unity does not use cisco-taylored OS. It runs on regular Windows 2000 server. To run unity as unified messaging you will need sibscriber license.

Have the same issue. Changing registry settings does not solve the problem. During Applying Computer Settings message hard disk is really busy. Any idea what it's doing?

I'm not sure where I got this info, on this forum or others, but this might help. MeetMe password restriction There are a few ways. Once way to do it natively in CCM is: 1) Create a new partition to secure the conference and assign it to the MeetMe number 2) Create and assign a CSS with that...

Have your FW guy lookup ports. Try dialing from Outlook and then in the FW logs look for S:your_pc D:CCM. It will show if anything is getting blocked.

I'd like to get a simple CDR report for a particular phone, just outgoing/incoming calls and duration. When I go to User Reports->Bills and select desired user/extension it only shows outgoing calls. When I do CDR->Search->By User/Extension and Send Report, it sends the report as unreadable (or...

I have a phone that have MWI on all the time and little blinking envelope icon on the phone. The phone is not setup for VM. Resetting the phone does not solve the problem. I suspect there are some SQL inconsistencies either in CCM or Unity.

Any errors in the event log? Possible virus/spyware infection? Sometimes if you run port scanner against CCM server (some versions) it will crash services.

Look for errors in the application event log.

hey j, if you want to chat feel free to buzz me on yahoo id yshraybm. we are neighbors afterall.

I'm actually thinking of getting a very simple GW with FXS/FXO port so I can test dial plans in lab environment. It is very hard to test during normal hours without possible disruptions. That way there is enough time to test any changes. Your bosses should have an office policy regarding phone...