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One.. Im a Blue to Purple, so some of the CM nitty gritty is not in my blood.. lets say most then isnt :-).. A customer has maintenance presentations that show the various metrics for an Avaya Estate. we are pulling cpu and memory status and presenting graphs showing cpu utilisation and memory...

Enhanced Trace for the set will capture all activity from the phone, Digital or IP. The terms you use to describe the issue smack of the user taking a call, using an AO6 key for transfer (but its marked as conference/Transfer, and is putting the handset down on transfer rather than pressing the...

The one thing Avaya are not prepared to do, is do an R&D spend to create a new Processor to replace the CPPM or investigate a server based VM solution to replace it. The whole issue of supporting the CS1000E and its derivatives, was that the manufacturing source for components was drying up.. no...

First, collect a print of the set TN's .. use the Excel parse tools from links within this forum to collate into usable data. Segregate the sets that you want to modify onto a separate spreadsheet. Using Procomm or ZOC, you need to capture the process of changing one of the targer TN's... Now...

If it all works after midnight routines, then simply issuing the EDD command will do what you want. As long as there are no LOCAL services connected to the SMG or Branch Office, then no loss of facility will occur... HOWEVER if you have inbound or outbound trunk services or analog/digital...

If your lead DDI number is being published, then be aware, in a lot of countries it is the local exchange that is generating the CLID not the local PBX. Unless you are subscribing to a service provider permitting this feature, then you are going to be stuck with what you have. Several providers...

2024 is a fair way off.. Remember, the bigger customers are going to ask for tenders based on their own wish list. Those switched on will be looking for feature and functionality matches. The cloud is about pricing, only paying for what you use. The issue with hosted services, is the security...

If you have to ask what card to connect to, then that is even worse than asking how to recover or reset the password. Considering I have just recently been contracted to recover and reset passwords on numerous BCM, CS1000 and CallPilot systems because Avaya "Couldnt do it" (after a service...

Youll not get your hands on patches easily.. This thread is very long and I cant see all the detail easily.. 1. What software version is your system? 2. I take it you are attempting to automate the response to your sets personal directory missed call entries? In which case XLST is invalid. 3...

You will need to follow the instructions in the NTP'sto enable CDR records for all calls, but the issue is, do you have a Call Logger capable of collecting the records and displaying them and allowing you to search them? If you have one for "Long Distance" calls and it is not in your domain to...

You guys are making life difficult for yourselves.. Yes, the loops change so there is no direct bulk method of moving sets to their new TN positions.. However.. Print a TNB and use the TNB parser to put the output into EXCEL. That will allow you to use the power of the spreadsheet to modify...