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Yes its the carrier but a third party carrier. I thought that was the purpose for the Intrado database. Need to read more on its operation as I was under the assumption that if the was not an entry it would revert to BTN of the circuit. I also sread that they can ignore anything you send and...

That is what I requested from my PRI Vendor/ Vendor I got the DIDs through. Yes I have heard them mention Intrado before. They said that it was programmed a week ago. When I tested and things weren't working, I felt a need to investyigate my side. Aas you agree things are looking much...

Ok. PSAP still reporting same Billing telephon numberand not CLID of DID but I am liking what I see on the calling number below. I haven't tried the del and insert yet but I wanted to let you know what changed first. DCH 5 UIPE_OMSG CC_SETUP_REQ REF 0000002F CH 2 23 TOD 11:13:42 CK E675EE27...

Jamie Thanks for your help. RLI 8 is below and nothing is defined on DMI 0. I think Iam going to create a new RLI for 911 so I don't mess up anything pointed to RLI 8 RLI 8 ENTR 0 LTER NO ROUT 1 TOD 0 ON 1 ON 2 ON 3 ON 4 ON 5 ON 6 ON 7 ON VNS NO CNV NO EXP NO FRL 2...

Issue is both ways. I don't think LD 24 is setup. Would you have a sample of your configuration for LD 24

Here is my clid table associated with all the adjustment that were made on the ESA side but still no change. I am getting the correct number with area code when dialing the 17347185793 number I use for test. BTW it a 5 digit extension onthe phone Ext 33998. I have to be missing some thing...

Hello, I have a PRI installed on an option 11C rls 5.5 sw. I am trying to get the correct name and address come through to the PSAP. The vendor has updated the ALI database to recognized the DID number and entered the correct address. but each time I call 9911 the PSAP gets the billing...

Thanks for both your replies. Yes I do not want to disrupt the cabling to the patch panel as I like to keep its integrity. I'm going to go with the 66 feed solution and agree it will be up to the tech to pull the clip. But its the best I can come up with. Just have to inform the facilities...

We have taken over a retirement facility that provided analog phone service for its residents. Each apartment has four Cat5E cables terminated on a patch panel to a central closet on each floor (three floors total). We want to get out of providing phone line and will require the resident to...

You can not use call pickup on acd calls. You may be able to do something in scripting if you have symposium or contact center. If not you might try using an overflow functiion in the ACD programming ld 23. Not an expert in Symposium or CC.

Acod is the access code of the trunk route. You can printt the route in load 21. For a four digit acod the ncfw programing might look like this.. ncfw 222218661234567. 2222 is the acod and 18661234567 is the phone number you may or may not need the area code and or the one.

Program it on key 23 and it will display on one of the four keys under the display

Thanks, I'll see what I can find out on the dictation end.

I have a Nortel 1000M RLS 5.5 T1 locally connected to a dialogic card in a dictation server in our data center. I am getting intermittant channels going into lockout. The channels will go back into an idle state given time. Not sure exactly how long before they go back to idle. When I test...

Stevo 2283. We have just created a new wireless network with WPA2 encrytion and also are experiencing close to the same issue as you. ASSERT : Memory C but with LN 1068 problems only with model 2211 telephones (fireware version 97.072) Our 6120 have not experienced any problems. I know its been...

Thanks for your reply. I used the CONV command to convert the hex to a TN but that TN is unused on a Universal trunk card. Made sure that there was not cross connect on the TN.

Can anyone shed a light on why I am getting these audit 083 alarms. The NTP states a wandering message call register. Output: Call register information. I would like to fix the problem but don't know where to begin. AUD083 072EA1E2 00000C87 00000000 00006FD5 00000000 00000F01 00000000...

We are in the process of moving our Telephone operators (8 sets) from a Nortel 1000m to a different phone system an Avaya 8720. There have been quite a few challanges mostly with whats displayed on the Avaya sets but working through those. The difficulty I'm having is as follows: A caller on...