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  1. mavstech

    Using a Serial to IP Adapter to connect to a norstar Fast RAD

    I finally got a DIGI One SP to work correctly. Works very well. Another device worked but would not release the port when the connection was closed thus locking up the RAD.
  2. mavstech

    Using a Serial to IP Adapter to connect to a norstar Fast RAD

    Does anyone have experience doing this and if so using what adapter and what settings. Thank you
  3. mavstech

    Analog line not overflowing to AA after 4 rings or when hunt group is placed out of service.

    I was able to resolve this. At some point the analog line was ported to the PRI. I was not informed when this was done. The calls came in through the default incoming route dial I guess. Assigned this line to the the correct line group and all is working correctly now.
  4. mavstech

    Analog line not overflowing to AA after 4 rings or when hunt group is placed out of service.

    It does not appear on the receptionist set. It rings only to hunt group 200
  5. mavstech

    Analog line not overflowing to AA after 4 rings or when hunt group is placed out of service.

    I have and IP office programmed as follows: Incoming lines 978-632-8292 (analog line 5) and DID 978-730-8500 with Default destination for both incoming call routes is hunt group 200. Fallback for both is extension 100 Hunt group 200 is collective call waiting with overflow mode call to AA...
  6. mavstech

    Upgrading an MICS NA 7.0 to 7.1 XC

    Thank you very much for the clarification.
  7. mavstech

    Upgrading an MICS NA 7.0 to 7.1 XC

    Thank you all for the explaination. The only time the variant is critical then is only when going from earlier versions like 4.1 XC to 7.1 XC correct?
  8. mavstech

    Upgrading an MICS NA 7.0 to 7.1 XC

    I could even use a "CDA" 7.1 XC Feature cartridge?
  9. mavstech

    How to disable "Do not Disturb"?

    I just tested it on my system and works as stated. Are you sure you are restricting the correct extension? Try feature *0 then press one of the intercom keys to verify the extension number. Just a thought.
  10. mavstech

    How to disable "Do not Disturb"?

    Does Hit Feature 85 mean: pressing a button programmed with that feature or physically pressing the feature button followed by 85?
  11. mavstech

    How to disable "Do not Disturb"?

    The only way I believe you can do that is to use Set Lock Found in programming under restrictions/set restrictions.
  12. mavstech

    Upgrading an MICS NA 7.0 to 7.1 XC

    I am trying to expand the current system to add a second 6 port fiber card. I have the upgrade tools necessary to perform the upgrade. Is there different variants of the standard 7.0 software? I know XC has three variants NA, USA, and CDA. Are the NA and USA variants interchangeable?
  13. mavstech

    Upgrading an MICS NA 7.0 to 7.1 XC

    I am somewhat confused about the different variances of norstar software. I know CDA is for Canada. Is NA and USA software interchangeable? If i need to upgrade from NA 7.0 to 7.1 XC do I use USA 7.1 XC or NA 7.1 XC software?
  14. mavstech

    MCK/Citel Password/configuration reset

    I cannot locate am MCK specific forum.
  15. mavstech

    MCK/Citel Password/configuration reset

    It does not display password unless the enter key is pressed.
  16. mavstech

    MCK/Citel Password/configuration reset

    Anyone know how to reset a password or configuration on an MCK e-6000z-rum08 extender?
  17. mavstech

    Importing Greetings in to a Call Pilot 100/150

    On a BCM you do not need to, but the Call pilot 100/150 only uses .vbk files.
  18. mavstech

    Importing Greetings in to a Call Pilot 100/150

    No I Have not. Any recommendations? You mean record in another player as .wav and then convert to .vbk using Call Pilot Player correct? The recording I made is 7 seconds long. Yes both play using the Call pilot Player. Build is 2.01.27.14 At this point I am not trying to use the greeting...
  19. mavstech

    Importing Greetings in to a Call Pilot 100/150

    Using the Call Pilot Player I save recording directly as a .vbk file and then try to import it. Set displays playing for a split second but no sound is heard.
  20. mavstech

    Importing Greetings in to a Call Pilot 100/150

    I get the same result even when I try to import a greeting created using the call Pilot Player. I have tried the Player from the 3.0 CD and the 3.1 CD. Call pilot software is at 31.10.37.22. I have tried both Windows 7 and Windows XP. Anything I am missing?

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