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I have an hotel with the hospitality package.A command sent from the hotel check-in terminal (SE ST dn CO OF ) successfully changes the CCSA-CSA to CCSA-CSI of the extension. However the guest room is still able to make outgoing calls . Does anyone the other software dependencies that will...

Trying to use a plantronics cs540 with a lifter on nortel i2002 It answers fine on direct calls using the the answer button on the headset. But if they get calls from via hunt group they have to answer using the headset button on the phone.

Thanks KC.Were you able to resolve with a standard hard drive,or was it it proprietary ?

Trying to install a replacement Entopia mail card on an Option 11c. The tape drive is on and connected,reset the mail card.The act lamp flashes green, goes off ,then relights after a few minutes and stays on .(So far so good ) There is then no response AX> despite screen refreshes etc. I can...

Thanks firebird,but we have tried an XP machine running an earlier version of Java and it didn't resolve the issue. I think it may be corruption,because the back-up is finding errors that I need to analyse.

I have a problem with BCM 3.6 ,where all the graphics aren't being displayed. My laptop is connected direct to the BCM ,but when I click on System'Identification' for instance ,I get nothing displayed on the right hand window,and an error message "No data for a scalar data section" When the...

Yes,its a 2250.

Anyone know if it's possible to overflow non answered attendant calls to an external number ? I have tried setting the AODN target as a DCFW on a phantom,and within a hunt group and via a NCFW in an ACD queue.None of these forward the call.

Thanks for the input guys.It started working again when I threatened it with a Tracker box ! In answer to one question,it is on a DEL.

I have a problem with an US Robotics 56k fax modem connecting to an Option 11C. The modem was working ok,but now when it answers,you can tell by the tones it is not handshaking.If I disconnect the TTY port,the modem answers ok ,then I can re-connect the TTY port and talk to the PBX. I have...

Anyone know how to reset a supervisor password and to discover how many supervisor IDs exist ?

How can I find out the specific feature set running on a particular Option 11C ? Eg General Business Enhanced Networking Advanced Call centre

Thanks Firebird. I have had a specsavers moment there !

The scenario when the SCH codes were generated was uploading an E processor database to a 25.40B release.I think at least one of them may be related to two cabs(E) v one cab(C)

Anyone know the meaning of SCH codes SCH 4423 SCH 4695 SCH 9138 They don't appear in the 4.5 documentation I have. They were generated from release 25.40B

David,will look forward to your call tomoz.

I am unable to remove the CPND block for Cust 0 .I get SCH2112 even though all the names are removed. When I dump the system the process stops at CPNDNM for a few minutes before moving on and completing. This Option 11 C does have hospitality . Disc rec at -166 !! Any ideas

Anyone come across a option 11C 22.46 Call centre load NTSK16DC ?

Thanks Firebird,but having found some documentation,I think the UPS command instructs the system -not to load from the cartridge on SYSLOAD. It also says that the normal MO is to load the data on the cartridge to the RAM on the CPU. I just need to swap the soft cartidges over I think. Unless...

Is there a way to get an Option 11E to load the customer data from the cartridge on power up instead of loading from the score ?