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  1. trclubb

    OPT11c moving clock from lp1 to loop 2

    so in LD 73 both CLKN & pref would chg to the new loop
  2. trclubb

    OPT11c moving clock from lp1 to loop 2

    We have a customer that is dropping the t-1 (nt8d09) in loop 1. this card has the clock on it. i looked it ld73 and saw where pref was lp1. after the change all they will have is lp2. i was hopping to just change the pref from 1 to 2 in load 73 and then move the NT8D09 w/clk over to new loop...
  3. trclubb

    sv9100 istalling IP sets for 1st time

    CCIS is IP and is working fine. one set will be at far end of VPN have not decided which is better DHCP or staic Thanks
  4. trclubb

    trunk to trunk on opt11

    we do have TRMB set for Y i will chk ld 56 thanks
  5. trclubb

    sv9100 istalling IP sets for 1st time

    looking to activate 2 ip sets on a sv9100. site already has ccs trunks between sites
  6. trclubb

    trunk to trunk on opt11

    have a customer with a old opt11e v-1411 rls 20.22 built a ACD dn that is NCFW to outside #. works fine if we call from insde but if we try to Xfer a call from outside will not tie the 2 outsdie callers together. trunks are on a std t-1 as DID, the tgar for the trks and sta are set to 1...
  7. trclubb

    SV8100 Upgrade Question

    You will need the License along with 9.5 software and will also need 9.51 Pc Pro
  8. trclubb

    Call Pilot keeps going down

    Call Pilot rls 2.5 keeps going down and has to be rebooted. when it goes down or during reboot scrolls error : MAS NOTIFICATION Failure. after a while it will come up . I have already moved to Dongal and HD to another CP hardware but still seems to have problems. What is the MAS Notification...
  9. trclubb

    MICS remote modual

    Has any one ever installed an 0X16 over c/p fiber. have a site that has a MICS at admin but someone put a CICS w/5 sets at at a building 3 miles away. they do have SM fiber between locations. also have Copper cable between them that now extends analog stations between systems, they would like to...
  10. trclubb

    Static on CP100 Channels

    it also seems that the services takes a longer time to sync thta I am use to
  11. trclubb

    Static on CP100 Channels

    building a system for a customer w/ a CP100. system is 7.1 MICS w 6port combo card for a future pri. after i bring everything up i dial into the V Mail and it gives me static over the channel. have tried 2 CP units with same results. could this just be a ksu problem. the problem is on all channels
  12. trclubb

    Hunt grp and V Mail

    thru CCR i am sending callers to a hunt grp. after the timer can the overflow be the AA or a M Box
  13. trclubb

    NAM 4.1 programing COS and connecting terminal

    I need to change some options to a COS but do not have the codes. is there a way to connect thru HYPER ACCESS to make these. i have connected to serial port but does not come up with a login. also what could be the problem if FTR915 does not work
  14. trclubb

    Norstar Call Center

    I have a CCR tree built with the AA. works great the CallCenter has a path and works great. they want everyone that hears the home menu and dials '0' or just sits there to be directed to the CDN.
  15. trclubb

    Prime line and PRI

    i tried programing hotline with Prime=I/C with a dial '9' but all it gave me was silence. but the pri does not give dial tone the we just dial anyway. I think that is what yall are saying. is there any way to provide dial tone
  16. trclubb

    Basic Call Center

    The agent will go into a work state but only for a short time and them become availible agin
  17. trclubb

    Prime line and PRI

    just changed a customer over to PRI. they have 20 analog devices that now have to dial the access code to get to the PRI. under the prime line programing the route was not an option and the hotline feature could not get to work either
  18. trclubb

    Norstar Call Center

    Site would like to have callers routed back to skillset CDN by dial '0'. tried programing in CallPilot but would not take the CDN. They want all callers to go back to the que and not the front desk.
  19. trclubb

    Call Pilot 150 call Xfer

    looking to do a link Xfer to off premise sysytem
  20. trclubb

    crdless set (analog) on SV8100

    Customer would like to use a Panasonic crdless set on an analog port. i have the user quide for the analog phones but they cant seem to get the features to work. they want to be able to do all features,use this phone to acdt like the front desk. would the NEC anlog crdles work better than the...

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