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  1. rhyder

    SOFTKEYS Avaya J179 SIP

    I know you can add the EMERG button and define what it is calling, and rename the buttons, but do you have the syntax to move it from one button to another?
  2. rhyder

    SOFTKEYS Avaya J179 SIP

    Is there a way to move softkeys on phones. At the present time we have Emerg on button 3. Can I move it to button 2?
  3. rhyder

    Avaya Dial By Name Vector

    I understand, but same issue. All tenants on same voicemail. Will have same issue.
  4. rhyder

    Avaya Dial By Name Vector

    Is there a way to create a Vector that will allow Dial by Name but only look within the same Tenant as the VDN? I have an Enterprise system with about 200 tenants and 20K + extensions. Looking to add Dial By Name to a vector for one Tenant and don't want to get all Extensions in the system.
  5. rhyder

    Block Network info on 9611 IP phones

    Is there a way to block the IP network Info on a 9611g J179 etc IP phones? I was looking for a way to do it with the 46XXsettings file.
  6. rhyder

    Area Code entry IOC

    Display your npco table
  7. rhyder

    Call Log Time 1 Hr off on Digital Phones

    Who is working on this problem for you? Did they give you any idea when it would be resolved?
  8. rhyder

    Call Log Time 1 Hr off on Digital Phones

    You would think the system would log the time from itself. My call accounting is showing proper times on calls. Thinking about what you said, the problem should only happen on trunk calls to a station. An inhouse call should log properly.
  9. rhyder

    Call Log Time 1 Hr off on Digital Phones

    Yes we do have a PRI. Does Avaya show this as a problem? I have since found that I have another site with the same problem. It only effects the log on the phones. How is the PRI involved?
  10. rhyder

    Call Log Time 1 Hr off on Digital Phones

    The time was right on the manager PC.It did update itself when daylight savings time changed and the IPO is set to get its time from the Manager PC. So would my best bet be reboot the server, or the phones?
  11. rhyder

    Call Log Time 1 Hr off on Digital Phones

    Any one have any problems with the call log time displaying the wrong time on call? Example phone recieves a call at 10 am. When you view the log on the phone it shows the call at 9 am.
  12. rhyder

    Partner Messaging 6.0 Time

    Is there a way to set date and time in Partner Messaging? I thought there was a way to to this from the dministrator MB.
  13. rhyder

    Loading 46xx IP Phones

    So your saying it will just pickup a new address from the voice dhcp server? Which dhcp server should have the low lease time? Can you think of any reason it the phones wont get the new address.When we shut down the data dhcp server the phones all load properly from the voice server.
  14. rhyder

    Loading 46xx IP Phones

    You are right with the option 176. I do have it defined in both dhcp scopes. It wont drop the data IP address. I have checked the scope to make sure it hasent changed. It is correct. I cant tell if there could be a problem with the way the customer has there ports configured in there switches.
  15. rhyder

    Loading 46xx IP Phones

    Is there someone who can provide a concise statement of what happens during the bootup process in a dual vlan environment. The bootup sequence document comes close, but it isn't complete for a dual vlan environment. This what I believe happens durning the phone loading: Plug in phone Phone...
  16. rhyder

    Outgoing problem when Incoming calls from outside

    Depending on how you NPSYS programing is set up, you can forward to a system speedial number. Do you need to be able to send to differt numbers? If it is only one number send to speeddial
  17. rhyder

    Telecommuter & Remote Coverage

    Can somebody tell me if there is a user guide that explains how to do telecommuting? I understand how to set it up, but I am looking for a procedure on accessing it and changing your coverage group.

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