Any one have any problems with the call log time displaying the wrong time on call? Example phone recieves a call at 10 am. When you view the log on the phone it shows the call at 9 am.
this is to do with the clock going back, just set the time server to the PC (i.e voicemail) with manager on it and re boot you wont get this ever again as long as the clock is correct on the PC selected as the time server
Yes we do have a PRI. Does Avaya show this as a problem? I have since found that I have another site with the same problem. It only effects the log on the phones. How is the PRI involved?
I didn't know this until recently, but apparently on the incoming call a time and date stamp is sent by the carrier. If the carrier's time is off you get a bad log entry. Somehow this is making its way to the call log. This is the working theory, I have no hard evidence of this but this is the angle I believe they are working on it from.
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