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With reliable Internet or private IP, it does not make sense to run an on-prem PBX. Unless you have an office in the woods without any connection. I used to run a sizable Mitel shop. At some point we migrated to SIP trunking over private IP, and disconnected all PRI and POTS. After that it was a...

I use SOX if it is for converting only and no editing needed. Easy to script batches. http://sox.sourceforge.net/

You are risking to roll on something else. The system is using a lot of ports, so you may end up with a very obscure issue if you even manage to change it and it will be working. What is the reason to change it?

Any specifics? Where the event is observed? Can you post an example?

@ mnpuckett Records are created upon the call completion. The question was how to see this at the beginning of the call.

Have you tried to contact telco? They can loop T1 up to the demarc and test. You can also make a loop and plug it into the port, you should get L1 up. Also in the error log you should see records indicating when the line went down.

You need to have appropriate licenses first. When you restore the database, it will try to consume licenses and if they are not there, the result will be at least unpredictable. If you have mos sheet or active AMC, place iBitton from the old system, get licenses and then restore the database.

When Trunk group absorbs digits, the original DNIS is preserved, correct me if I'm wrong, so if there will be a conflict, the call will be forwarded to IQ anyway. Just a side note, I'm not trying to object the loopback solution, it was shared here previously and I used it with great success...

IQ server can transfer calls based on DNIS. You mentioned that all the calls are terminated on the RAD initially, so this is a perfect use case. Also if you have SIP licenses, Asterisk can be used instead and you can create any DN transformations using dial plans

Yep, that is exactly what I have observed. Enabling STP at least for now will help you to find the loop as it will put some of the ports into the blocking state. The trade off is delayed startup until STP will resolve the topology behind the port. Since phones are rarely...

Actually CDP is used to identify L2 ports for emergency calls location and phones tracking, so it is at least accounted in the design and should not cause any issues in any average network. I have seen when 3750 will go crazy if portfast is enabled (STP disabled) and someone will plug a simple...

Then it becomes interesting. You say when you see a lot of traffic then it is kind of slow. In this case I would look for CPU load of the switch. Could be brodcast storm or loops. Try to establish continuous ping from a PC in the same segment to the controller and capture it in the wireshark on...

Still not clear where the ICP (The mitel box) is located relatively to IP phones. Phones will stream voice packets directly, but management and control will go through the ICP. So if the controller is reachable via MPLS, then management traffic will be affected and you may observe all sorts of...

You say IP trunks. Do you refer to 802.1q trunks where ICP is located in the same location as IP phones or IP trunks in terms of ICP or IP trunks as a connection from one location to another?

joebrown123, Can you telnet to ICP port 8001 from your PC? Maybe a firewall? Local IP is your PC and the configuration is needed to deal with the situation of multiple network adapters. As I said it is a proof of concept, so the application does not have a lot of utility facilities, hence no...

Looking at the problem description it looks like packet loss. MiNET is event/action protocol with all the logic driven from the controller. It means when the phone is ringing, it was commanded to do so from the controller. When you pickup the handset, your phone will send an event and the...

Correct. I'm working on a solution which can use direct MiTAI connection without any SDK. Unfortunately I positively have no time to progress it at this point, so if anybody is interesting to invest some free time and software development skills, I can share some materials and current results.

Check this out. https://docs.google.com/file/d/0B-LGWaryBRksanJCOFhKSkFCRzQ/edit?usp=sharing It does not log anything, but it is possible to connect to the server component and just read the data. This is just a proof of concept, but it can be modified fairly quick to provide required information.

For example here http://www.perl.com/doc/FMTEYEWTK/IPC/inet.html TCP client in Perl, command line parameters are ICP IP address and port 1752 (SMDR) Very detailed description of SMDR format, there are multiple formats available, you just need to implement one, which is currently configured...

Or just write a simple SMDR parser which will convert each line coming from MITEL to a RADIUS Accounting message. Components needed: 1. Fairly simple TCP client which can establish and maintain connection to MITEL ICP 2. String parser. SMDR is well documented fixed field data format. It is...