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In my case my main trunk group is PRI, so the CO is routing and I'm receiving and sending on to assigned 4-digit extensions. So, for the main DID number, I just assigned that number (e.g. 123-555-1000) to station 1000. Another option is to assign the number to a hunt group and make your new 2420...

I removed a 302C and replaced with 9641 and expansion modules. Hope this gets you started in the right direction. This is from the Administrator Guide for Avaya Communication Manager, p. 194 in my book: Removing an Attendant Console Before you physically remove an attendant from your system...

I appreciate your idea, but it did not work.

No, I do not get the DHCP * to Program, The screens: "Loading......" "Starting..." "100 Mbps Ethernet" "Finding Router..." "Bad Router?

I have a few Avaya 4624 IP phones and I would like to factory reset them or change their static IP's. The problem is due to a recent PBX upgrade where all PBX IP addresses and some router IP addresses were changed. Those IP phones using DHCP are not affected and are working. Phones addressed...

Using IP Office 500v2, release 6.x with Embedded Voicemail. I can find documentation stating that Old Messages (played but not saved) are retained for 24 hours and are then automatically deleted. What are the default retention times for New Messages and what is the default retention for Saved...

I experienced a similar problem recently after upgrading to CM 4.0.4, Service Pack 4. I had to work through Avaya who wrote a patch and applied the patch for us so that EC500 would work correctly. Here is a copy of the config following the update: Operating system: Linux 2.6.11-AV18h i686...

I have a fairly good idea of the suffixes for HP printer models. Does anyone have a complete listing for all of the model suffixes HP has used over the years? The usual ones include: d, n, t. Some older/obscure ones: Cse, Cxi (or just x, i). Thanks!

If you've done all the usual troubleshooting*, you may have to believe you have a faulty phone set and will need to send it in for repair or just replace it. *Some of the troubeshooting I guess you have tried: verify DHCP scope has available addresses; verify the static address is available...

Begin by resetting the phone to defaults. Reset to Factory: MUTE button then R E S E T # (that is, MUTE 73738#)

Thank you hpwizzard for the suggestions and for a new tool to add to my box. I spent a considerable amount of time in the HP site support forums and found a suggestion of trying the HP Download Manager and/or Web JetAdmin on a different/fresh PC. I did and the firmware pushed successfully to all...

I'm new to the printer side of technology and am working on updating firmware for HP printers and associated JetDirect cards. I am using either WebJetadmin 10.2.62227 or HP Downlaod Manager 4.20. These applications work great for updates except on some of the oldest equipment. This older model...

For troubleshooting, I use the List Trace Station command. Is there a way to get similar information if the List Trace (or similar command or function) is initiated after a call is in progress?

The IT Manager for my workgroup sent this out to us: "Anytime you observe someone doing something that is an ethical violation or a violation of the rules that govern the operation of company computer systems you need to advise the individuals what they are doing is wrong and they should cease...

Thank you AvayaTier3 for the exact syntax for the linux command. I did get into the shell using an SSH connection (used Putty.exe) and retrieved the information.

Thanks for the version clarification. I am at 4.00.0.730.5 so am I out of luck?

Thanks for the response. I don't have Login Reports under the Security area on the Web Browser. I checked the profiles to verify that option is not de-selected, but that is not the case. Any other ideas?

Using S8500 CM 4.0 is there a way to list or show all administered user accounts? In previouse version from the SAT I could "list login" but that is no longer available. So is there a way using SAT or the Web interface to find out what all of the user accounts are? I would like to remove any...

Logged on the PC as the current user: 1)Open the "Printers and Faxes" applet in control panel. 2)Press the Shift key and then Right-click in the white area of that box under the listed printers. 3)From the "Run-as" menu listing in the drop-down, choose "Server Properties." 4)Choose to "run-as a...

Does anyone know of a way to play a pre-recorded announcement file from a VAL out to paging zones?