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Thank you!

Hello, I am not sure if I am in the correct forum. I have a remote client that needs to disable their auto attendant for lines 1,2,3 and the docs I found did not help. Is this the correct forum? Thank you

Thank you!

I read the docs on this but it is a little confusing because of the old SW versions. I have a BCM 400 with 4.0 with 2 hard drives. SW and I am installing the following just in the main cabinet and I am not able to get the dip switches set properly. Does anyone know what they should be for...

Thanks. I checked the part numbers and labels on both and they match. I installed it and it is online again.

I can't find any docs on this. Does anyone know if I can use a BCM 1000 power supply to replace the universal power supply on a BCM 400 cabinet. This is the cabinet that has only a single power supply and single fan. Thank you

Is there a link to download the debug tool for IP office 500 it is not in the knowledge base.

Is Hot Desking available on a BCM50 or BCM400/450 6.0 using a digital T7316e handset? Is see reference to IP using Feature *999 sets but not digital sets

The users are complaining that it is contusing to them and they are making mistakes when dialing digits because they are use to hearing the tones. The office manager wants me to get it fixed because the staff has been complaining to her so I don;t have much choice.

I am having an unusual problem on an IPO 500v2 9.0 with 1 16 port DS expansion. I am using 5410 digital sets and most not al but most have distorted DTMF when dialing. Calls always go through internally and externally but the tones are distorted and also very low. I have this problem with the...

Hi I have looked at several posts and not able to find a current way to do this on an IP Office 500v2 v9 there is no server emails are sent via Gmail. Several of the instructions are pretty old going back to IPO R5. Some suggest installing Stunnel which I did but could not get it it work. Is...

Yes, thanks!

I got a great solution from another site that works out exactly what I wanted it to do. Thank you for your help.

TARGET LINE: PUBLIC RCVD-5081 TO PRIME PRIME DN-5081 Programing just fine using analog lines probably because there is an actual separate physical analog line for each HG so they act independatly.

Yes the first button ( Line-1 ) is an APPEAR & RING on the HG-5501 and I am trying to get it to go the the next button ( line-2 )for another APPEAR & RING on the HG-5502 on the same DN for the same incoming DID number. I am trying to allow each DN to be able to answer up to 3 calls from the...

P.S. Will upgrading the SW to 7.1 work?

Hello, I have 4 DN's that I set up a hunt group to handle very busy calls in a little call center. I set up calls to OVERFLOW after 15 seconds from HG 5501 to HG 5502 and then to HG 5503 and then back to HG 5501. This all works ok but when an agent is on a call and another call comes in the...