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I had to go to Windows Support Level 2 to get it fixed. The level 1 staff spent 2 hours to no avail before sending me to the next level. They fixed it less than 10 minutes and it happened so fast I didn't ralize it was fixed forefront they asked if there was anything else they could do for me...

Thanks Rick I will check it out. DrJorde Webmaster http://drdave1.tripod.com

I have 2 Windows 10 computers that are sharing the same exact problem. I purchased a USB3 Scandisk for backup and when I plugged it into the computer for the first time, my wireless mouse stopped working. This was on my Desktop computer. So thinking it was an anomaly, stupid me, I plugged it...

No luck on re-installing W7. For some reason Windows won't allow me to overwrite the W10 OS. What if I did a Format first? And if I did, I wonder if the Update disks have enough operating system files to allow the install then with a re-start? I am running out of ideas. I looked to see if we...

Thanks, I will try that. DrJorde Webmaster http://drdave1.tripod.com

I acquired an older HP Laptop (My wife's) that started life in Vista, then had Windows 7 and ultimately Windows 10 installed. It works but is very slow. I decided to try and do a Reset and it will not allow me to do so. I want to use this for logging (Ham Radio) and internet search's so I do...

Thanks guys! I tried the F7 + Fn key and still had a blank monitor. I think I am doomed to trying to save any HD stuff and buying a new Laptop or Tablet to replace it. What is the latest OS and if it isn't out, should I wait for it? Dave DrJorde Webmaster http://drdave1.tripod.com

Thank you for the tips. I tried as suggested but nothing good came of it. I noticed about a week ago that the color Blue was kind of bland and not as sharp. I suspected a video card may be going bad. On a laptop it is more than likely part of the MB. So I hope to salvage what I can. Then off to...

My Sony Vaio suddenly went black and has no video. Is there any way to get a visible screen? I have removed the battery and turned it off an on several times. I even tried a rescue disk. Nothing on the screen... I tried plugging in an external screen and nothing came up. I would like to make...

I opened the Laptop and re-inserted the memory chips and now it recognizes the update. Thanks again, I thought there was more to it than that. DrJorde Webmaster http://plansbyjorde.tripod.com

Thanks, I will contact Frys where I bought it and see what they have to say. Dave DrJorde Webmaster http://plansbyjorde.tripod.com

I have a Sony Vaio laptop that came with 4GB of memory, I bought 2 new sticks to increase it to 8GB. I have restarted many times and it still sees only 4GB. I tried to go into the CMOS but I could not highlight the memory installed to change it. What am I doing wrong? DrJorde Webmaster...

Thanks for all the help. On the dv6626us which is my wifes, I discovered that when a rubber bumper fell off, she superglued it back on.... Guess where? The camera works fine now. On my laptop, our IT guy went to the HP site and looked for "imaging drivers" under my model and once installed, the...

Thanks for the link, according to the HP website, no driver is available for Windows 7 for either of my laptops. BTW one of the laptops is a dv9035nr and the other is a dv6626us if that helps. There must be a solution, it is just a camera. DrJorde Webmaster http://plansbyjorde.tripod.com

My HP Pavilion Webcam stopped working right after installing windows 7 in both my HP Pavilion laptops. One had XP and the other had Vista before the update. I cannot find a driver or fix to get the camera working. It turns on (blue light) but the screen is black. Anyone? Please. My wife is...

Thanks for all the advice. I used Prevx1 to clean up the offending software. They came highly recommended by a friend on another forum. Spybot did help get other stuff cleaned out but missed this one. Looks like you have to not only be careful but also have several tools to deal with todays...

So if I download Hijackthis and then disconnect from the internet before running it, that should work to rid the computer of it? DrJorde Webmaster http://plansbyjorde.tripod.com

I think I managed to defeat the aprotectedpage.com from my computer. However, I still have AntiVermins warnings on my taskbar next to my clock. it keeps coming up and warning me about stuff slowing down my computer. DrJorde Webmaster http://plansbyjorde.tripod.com

How do I remove aprotectedpage.com from my new laptop? I made the mistake of downloading a video driver and this thing has taken over my computer. When I click on my homepage Icon I get their webpage instead. I change my Intenet Options back to my homepage and it immediatley goes back to its...

I took out 908531 and that seems to have fixed it. I was able to change my default directory. Now to give it the acid test. create a document and do a save as and see if it works. DrJorde Webmaster http://plansbyjorde.tripod.com