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  1. AlquestTech

    OFFLINE PROGRAMMING FORMS PASSWORD

    Hmmm this is for the naics 4.. You think it will still work?
  2. AlquestTech

    OFFLINE PROGRAMMING FORMS PASSWORD

    Does anyone know the Spreadsheet protection password for the Excel Spreadsheets that are used with Remote Utilities OLP program? I need to copy some of my station info off into another spreadsheet and it will not let me because the spreadsheet is "protected" and I obviously do not know the...
  3. AlquestTech

    MODULE EXTENDER FOR NORSTAR

    Well we have had it on the circuit all day and it seems ok. We are shooting about 3.6 miles and all seems ok. The converters are a snap and the multimode link light is smart enough to look past just the link to the Extender. The extender has to have connectivity to either the KSU or the...
  4. AlquestTech

    MODULE EXTENDER FOR NORSTAR

    For anyone who wants to know we found the problem You really need to kame sure that the Local unit is connected to the KSU and the Remote unit is on the station module. I know this seems pretty obvious but the units actually do work even if they are reversed across short distances, this is...
  5. AlquestTech

    MODULE EXTENDER FOR NORSTAR

    yes We are converting from MM to SM. And yes we shot the fiber and it looks ok But it still does not work we have tried replacing cables all to no avail... We are stumped
  6. AlquestTech

    MODULE EXTENDER FOR NORSTAR

    hehe yes 6 of them to be precise
  7. AlquestTech

    MODULE EXTENDER FOR NORSTAR

    Hi all. We recently purchased a module extender for the Norstar Station module. We have installed the two units back to back and it works. We also installed the F-SM-MM-05 to convert from SM to MM fiber. Here is the problem though. We get all green lights on both extenders and the Fiber...
  8. AlquestTech

    [b]Dial plan question[/b]

    right the lesser of two evils :)
  9. AlquestTech

    Strange Happenings During Remote Dial Up Access

    this is something else. Even if you are not modifying it, but are remote programming something else, anything at all, the feature quits working while you are in programming. So say you got in remotely to add or modify a station, the NAM features would not be functioning properly while you are in...
  10. AlquestTech

    Strange Happenings During Remote Dial Up Access

    It works when you finish it is while you arew programming that it gets disabled for the duration of the remote session
  11. AlquestTech

    [b]Dial plan question[/b]

    Well, you could always do a system renumber
  12. AlquestTech

    Strange Happenings During Remote Dial Up Access

    Via Dial up using a line on the system It happens when I am using the browser and the OLP feature. I have not checked using any other tool as I just noticed this and am busy trying to get some decent OLP data.. What an arduous process... Yes, it does seem a bit bizarre. I have not gotten into...
  13. AlquestTech

    Strange Happenings During Remote Dial Up Access

    I am getting into a MICs 4.1 remotely with dial up using Norstar ICS Programming Tools. This system also happens to have a hunt group which is being answered by the auto attendant then going into a CCR. The problem I am experiencing is that whenever I access the MICS remotely, the call is not...
  14. AlquestTech

    NAM Voicemail Troubles

    Thank You Support Dude
  15. AlquestTech

    NAM Voicemail Troubles

    I have a MICs with a NAM for which I will receive the following complaint every couple years or so. I will have people tell me that they are not getting their voicemail messages until hours after the message was left. According to the customers they even check their voicemail and there is...
  16. AlquestTech

    Hunt Group Metrics

    Noooooo They can't! Why would they do such a thing? Sigh..... Is there somewhere - some log files or something - where I can retrieve this information???
  17. AlquestTech

    Hunt Group Metrics

    Oh Ok I follow you. No those statistics are resetting as well.
  18. AlquestTech

    Hunt Group Metrics

    I wasn't aware you could go them through the set.. hmm.. Anyway, that would not help too much as I have to copy them all down. How would you go in through the set?
  19. AlquestTech

    Hunt Group Metrics

    No we upgraded the BCM from a 3.6 to a 4.0 In the 3.6 software when you go to Hunt Group Metrics, they kind of stand-alone. But on the 4.0 version they are now included with the CDR so whatever settings appply to CDR also apply to Hunt Group Metrics. Personally - I think this is a mistake on...

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