For 9608 issue : https://support.avaya.com/ext/index?page=content&id=SOLN337492
For SIP Registrar : https://downloads.avaya.com/css/P8/documents/101056066 (P22, updated recently), support says that it will be corrected in next release (July)
@tlpeter this is even more stupid when you have an entire site running Equinox without any hard phone ... I have a case open for that but R&D answer that this is work as designed but they need to update all documentation to reflect this change !
Anyone with gateway connected to a primary :) ?
@intrigrant this is normal behavior and work as designed :) . If you use Manager and have no SIP extension created, it will automatically disable SIP Registrar
•SIP Registrar Enable
Check that SIP Registrar Enable is selected. This setting is automatically disabled on systems with no SIP...
Does anyone have a set up with a primary and an ip500v2 as expansion running FP4 ?
I have an issue on my lab (and at 1 customer site) : I cannot edit anything using web manager for my gateway.
Everything is fine on primary!
Logs states an issue with web services ...
10:25:10 65634223mS...
Hi guys,
I forget to update this thread. We finally manage to make this work.
We have to use local number (not national) in ICR instead of full international number and also prefix all DID with a '-'
Thanks for your help !
Cheers
The voice provider (Deutch Telecom) says that is normal behavior on all German's PRI when call are coming from analog or ISDN circuit.
They say we should have the option to configure "overlap-receiving" ... I found an article on Cisco having the same issue ...
@TheSmash, no I only talk about incoming calls. Voice provider does not send all digits in the same time ... It seems this is how it works on german PRI
@sizbut, yes this is a temp option but this doesn't solve my issue :)
Hi guys,
I have a set up in Germany and we are not used to work with this :).
We have some issue on incoming calls on the PRI. Some calls are not answered by the system
The voice provider says that they don't send the whole number in a block. This seems to be due to the german dialing plan that...
yes but you have to keep it mind that call automatically loop into the task flow.
We have achieve this by using a local variable that we increment each time we go into the IVR. Then we have a condition that check if the wait time is > to variable*60sec
Conference control is not available in Equinox for now (it is only supported on Aura).
You can configure IPO to disconnect conference when moderator leave if it helps :)
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.