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Thanks for your reply @goodbody . Are you referring to windows task scheduler or task scheduler in EMC Simphony.

@goodbody Thanks we have managed to configure a button with order information service DLL and close all checks. Appreciate your support. Another challenge we have now is to schedule this as part of End Of Day. we have End Of Day scheduled automatically 2 AM every day. Is it possible to...

Thanks for your help. Can you help to get this activated in simphony 19.3 version. 1. Is this a default DLL present in the simphony application folder? 2. It is mentioned that the Order Information Service is linked to Transaction Service API . Can this be used to close transactions opened by...

Hi Greatly appreciate some help/direction on the below challenge we have with Simphony 19 version. We have some estates in Simphony cloud with automatic End Of Day configured at a scheduled time 2 AM. Due to auto end of day , there is no validation in place if there are any open checks...

Hi All Need some advise on an error we are receiving with Simphony 19.3 property with QSR integration. We are using QSR for kitchen orders with an extensibility added in Simphony EMC. There is a strange problem that random orders are missing to appear in QSR . There is no specific pattern to...

Hi All Need some advise on an error we are receiving with Simphony 19.3 property with QSR integration. We are using QSR for kitchen orders with an extensibility added in Simphony EMC. There is a strange problem that random orders are missing to appear in QSR . There is no specific pattern to...

Hi Need help with VOID a condiment in micros 3700 4.9 version. Is it possible to set privilege to void a condiment. The condiments can be void without approval from manager which seems a risk. The cashier cannot void a menu item but can void a condiment. He/she has no privilege set in void...

Also in 5.6 and 5.7 I am facing a problem with magnetic swipe reader. We use Toshiba POS and the MSR is working through OPOS driver. Somehow this doesnt work with 5.6 or 5.7 . But when tried the same settings with Micros workstation 5 the MSR worked. Any thoughts on this.

I am looking for the same option , can anyone suggest a solution to this.

Hi All Need some advise on a scenario in Micros RES 3700. We are looking to capture customer name to be part of transaction and print on a kitchen printer. Is there a way this can be possible. We are in QSR mode operations. Please help. Thanks Deepu

Dear ALl We are facing an issue with Toshiba E-70 POS , the MSR not reading anything with RES 5.6 . The driver is Opos driver. The same configuration works with RES 5.5 . Is there any restriction with 5.6 Please can someone help Thanks Deepu

Hi Please help for Micros 4.9 the transaction total not showing in customer display. If there are two items in the check , the customer display shows last item and the total also the price of last item , not the total of Item 1 + item 2. Can someone help. Thanks Deepu

Thanks NewComer01.

Hi Andreasz - No the hardware is the same , one more thing noticed is that the keypad accepts when a Micros card is swiped but none of the other cards are accepted. Any insights.

Hi Joe - Trying to configure this, our scenario is we are having Arabic and English printing and Database is Arabic printing enabled. The receipt printing is hadled through ISL . I have added the Event to the existing ISL and add @@TRAIL1 on one of the trailer line. THis is not printing. We...

Hi Micros Experts Have a query on Check header and Trailer ,as there is a limitation of 6 lines in Micros 3700, can the header and trailer be configured with a SIM/ISL file with the header, trailer data in ISL text . Please help on hnow to configure this. Thanks Deepu

Can anyone help , I am also looking to have a solution for this.

Hi We have migrated our RES 4.9 MR7 database to RES 5.5 . There are some tender media where reference required requires a card swipe. This functionality works fine in 4.9 , but when upgraded to 5.5 , the card swipe stops working , and need to enter the details manually in keypad. Can anyone...

Thanks for your time. Have noticed that the auto sequence not extracting the data . Is the sales information not writing into database. I am not sure . Also notices the 4.9 sybase version is 9 and 5.5 has sybase 16.

Hi Moregelen Thanks for this. Since this is installed and working fine , I assume this will not create any future problems. I am not entering any DB passwords when installing. Is the DBSecurity functions causing any problems if not upgraded. Thanks Deepu