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I'm getting CO errors when dialing because 9 is being added to only toll free calls to the CO and so digits sent for example are: 918005551212 The the CO rejects the call. If I go to the block with my test set and dial the call goes thru. All other calls go out just fine.

I just ordered a cyclops thanks for the recommendation saw a video demonstration.

Yes you can find AVAYA/EATON POWERWARE on eBay... https://www.ebay.com/itm/332212230531?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=Maz87sQZQCa&sssrc=4429486&ssuid=AJVidBtQQ_G&var=&widget_ver=artemis&media=COPY

Does anyone have a recommendation for a UPS like APC or Schneider that can carry a load for about 8 hours for an Avaya IP office 8 extension modules phone system and let's say six or seven PCs for a run time of about 8 hours. I'm looking for something that's rack mounted that has multiple...

I remember when Nortel use to support almost all of their legacy systems. What a commitment to the industry, the vendor and customer. I miss those days.

OPIHEAD what is a socket ?

Green used to be used for DSL with the telephone company

I was curious to see if anyone else runs into this issue when using for example the yellow cable cutters for a cable to remove the jacket? I've noticed that sometimes the copper cable gets nicked when I use the adjustable cable cutter to pull the jacket off. New paragraph this is led to...

Is there an industry standard to differentiate the jacket colors for different types of ethernet network cabling? I had wanted to start sticking to a standard. For example with category 5e I always used blue and I noticed most people were using blue but now there's category 6, 6a, 7 etc and...

Just to jump in here. I used to leave them off but one time I had a problem and I couldn't figure out why the PRI was offline until I pulled the card out and I found out that for some reason over time maybe with heat or expansion contraction of the plastic the connectors between the motherboard...

I'm using a Nortel 48 port POE

Is there a way to find out what port a 9611g is using on a large Poe switch? The DS 9508 are linked to specific ports so it's easy to troubleshoot I wasn't sure if there is an identification for the actual Port used for a IP phone

Are you referring to the manager program or to the web page based program? I tried doing a swap with two extensions on the web-based manager program 9.1 and I was not able to swap both extensions at the same time like you can do with the manager program where you highlight two extensions and...

I've often wondered why the size of the 9611g screen in color is smaller than a 9608 which is monochrome and larger. I would think that they would offer either monochrome DS or color IP but keep the screen size and font size the same. often times I find I have to really abbreviate words that...

Isn't there a 4-port expansion module card that takes the expansion module ports from 8 to 12 ports?

With Nortel analog lines it was always an efficient way to get the current date by capturing it from the caller ID on every call. Is it possible with a via to do this or is it possible to capture the current time and date from a PRI call they both include the time and date of the incoming caller...

Does anyone use the Avaya cell phone app? If so how do your users like it? Is it dependable? Better than just Twinning?

What's the best practices for calculating Network channels for each IPO control unit site?

Things like the logo, Idle Timers, etc.

I usually CLEAR a 9611 to get it to upload a change in a 46xxx file. Is there a way to force all handset to upload a new 46xxx file all at once? I tried rebooting then power cycling the POE switch but that does not work.