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An interesting turn of events this morning. I had an email sitting in my inbox from AT&T saying to check to see if the caller id is now working. Magically it is! They didn't set up the circuit properly and had me (and all of you) jumping through hoops. Thanks for all of the help!

Ok, I'll configure Dasheen's suggestion in the morning when I'm in the office. Thanks for the help!!

Support Dude- I will try your suggestion in the morning when I'm back in the office. Thanks! cook1082-Thanks for the input, I'm happy to hear that because I didn't want the system to ring twice before the auto attendand picked up. foneman1-Thanks for all of the help today!

I've confirmed that they are using the NI-2 which I have selected.

I've tried an M7208 and an M7310

I'm assuming you meant to press info on the phone but the phone doesn't even have the option of info after I pick up the call or before.

I changed the auto attendant to 3 rings and I'm not getting it. In the Line monitor it shows ? - ? DNIS: xxx0500 (this is the number that I called into not the number I'm calling from. Thanks for the help!

I've also been in contact with my service provider and they ensure me that they are sending it.

Yes, it's a PRI. I have Caller ID Set selected and it still doesn't show up. I also changed my auto attendant to two rings and it still isn't working.

Foneman1 what did you do to make it work? I'm having the same issue but with a BCM400 4.0. I believe I've done every Caller id option and it won't display at all. It's the last thing I need to get working for my install and it's driving me crazy.

You need to call forward no answer the extension to the voicemail dn. Press Feature 985 on a phone to get the vm dn. Worked Like a Charm!! Thanks!

More settings Under parameters for the Target line Line Type: Public Pub. Received #: xxx0501 Priv. Received #: blank Distinct Ring: none Under Prefrences: Aux Ringer: unchecked If Busy: Busy Tone voice message center: 1 Under Assigned DNs: DN: 221 Appearance Type: Appr&Ring Appearances: 2...

I'm trying to configure DIDs on my system and it seems to work ok except for voicemail. The call will never transfer over to voicemail when I use the DID number but when I call the main number and use the extension the voicemail will pick up after 4 rings. Configuration: I have a target line...

That's exactly what it was. I had to reinitialize the mailboxes. Thanks!

I rebooted the entire system and it didn't do anything. So I did a cold restart and starting from scratch didn't help. Funny thing is that my voicemail was still configured after I did the cold restart. It was actually the only thing.

I have the Make directory available checked in the CallPilot settings but when I dial in to test the directory I get a message saying the company directory is not available. The directory has worked in the past. I haven't made any changes to the call pilot settings since this last worked...

Ok, great! I'm happy we are able to see eye to eye. I will change the dip switches back to double density. (This 5 minute shut down is killing me. lol) I just finished punching the 66 block to connect to my DSM32 and the other one for my GATM8. Tomorrow I plan to get the POTs lines on...

Thanks for the clearification. I do appreciate the replies and I spend a lot of time in forums helping others out with things I have experience in. One of the main purposes of this forum or any forum is to help and meet others who share something in common. Once I learn this stuff I'll be...

Thanks for the input support dude. The way I see the best way to learn is to do. I do have a professional on stand by but I wanted to see what I'm up against here. If you have nothing useful to give to the thread please move on.

Ok from what you're saying this is how I should set my dip switches: Channel 7 DTM on on on off on off Cannel 6 GATM8 on on on off on on Channel 2 DSM 32+ Set as double density? off on on on on on Channel 3 DSM 32+ Set as double density? off on on on on off Channel 4 DSM 32+ Set as double...