Company Directory not Available? 1

[madx2]

I have the Make directory available checked in the CallPilot settings but when I dial in to test the directory I get a message saying the company directory is not available. The directory has worked in the past. I haven't made any changes to the call pilot settings since this last worked.

Any ideas?

TIA

 

[DigitelD]

Power cycle the CallPilot.

SHK Certified (School of Hard Knocks)
NCSS

 

[madx2]

I rebooted the entire system and it didn't do anything. So I did a cold restart and starting from scratch didn't help. Funny thing is that my voicemail was still configured after I did the cold restart. It was actually the only thing.

 

[gberger]

Looks like corruption.It will says "directory unavailable" if you dont have any mailboxes programmed, the mailboxes are not initialized or no mailbox have the "display in directory" checked.

 

[madx2]

That's exactly what it was. I had to reinitialize the mailboxes.
Thanks!