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Since there is no automatic failover for SM, you do not have to disable geo before restarting either SM or SM-Geo. Be mindful that any application getting its license from SM will go into license error mode while SM is down. It usually takes ~15-20 min to fully restart.

Make the group smaller or consider overhead paging. If phones in the group are close to each other, consider removing some from the group as they can "hear" the page from the adjoining phone. When you group page, CM has to allocate resources for each phone before you will receive DT to proceed.

set mgc list CoreCM_IP,ESS_IP,LSP_IP set reset trans 1 set reset tot 10 (a good starting value, see next comment) set reset pri 2 (this setting and the previous one should be designed with the LLDT and other timers in CM in mind)

Post the results of these two Linux commands: server statuslicense -v

CM 10.2 has to be able to successfully connect to a standalone or embedded WebLM (SM) even if you don't have a valid license loaded. After that happens, you will have 30d to make adds/changes after which you will need a valid license loaded to continue to administer.

The 1600 series phones do not support SIP.

Hi, not sure what @kyle555 was referring to as I don't see SA8096 in the 2023 version of the CM special applications PDF. However, a lot of the SAs have been mainstreamed in the later CM releases. But regardless, be sure and check with your trunk vendor as most of them default to throwing away...

Your screenshot shows that it is mapped to 127.0.0.1:3389. Put that into RDP client (3389 can be omitted as its RDP's default port). You should be using the Enhanced SAL V2. It actually maps the customer's IP to your PC through SAL.

9 times out of 10 this is something in your network. Have you tried turning shuffling off for a station that's having issues in order to test?

You said you already have G450s at your edge sites, but you didn't say whether you have an analog trunk card (MM711, etc.). If you do and the local Telcos servicing each edge site will sell you POTS you can connect to the MM711. Otherwise as @ZeroZeroOne says get an ATA and use ARS...

You didn't indicate what kind of trunking you have at your main location so I will tell you what my company does. We have SIP IPFLEX service from AT&T at our core data centers and most of our edge sites are without local trunking. We lease DIDs from AT&T and assign one to each location and...

Try removing the station. Be sure to remove it from the deleted. Then add it back in.

See if this document answers your questions. https://support.avaya.com/css/public/documents/101062774

Just spit balling here. I would think that as long as both domains are listed in Domains under routing would be all you'd need. Calls to/from/between SIP endpoints use SM database routing and not dial patterns.

Just a word of caution since all we have is a very narrow view into what you are doing and what equipment and applications you have. As soon as you mentioned entities, you imply you have SIP entities and possibly SIP endpoints. I would strongly encourage that you follow the "order of application...

Follow the CM Upgrade guide and backup then restore.

Go into Advanced -> Security and renew the certificate.

You do not need to make any COR changes. Once the SA is enabled, the crss-alert button will have an additional field called 'Mntr Opt' to populate when you assign it to a button. The choices are Listen and none. If you assign listen, an additional press of the crss-alert button will service...

Yes. Enable SA8654 - Crisis Alert Call Monitoring and Recording on your CM. This will allow monitoring of the call. "Change system-parameters special" to get to the form. Here is the description for SA8654: Current Communication Manager has the capability of providing emergency alert signal and...

We have integrated AD into SM to allow us to login using our ADID. Is that what you mean?