Search results for query: *

Yes, I replaced the entire control unit. The only hardware left to replace are the 2 combo cards and the physical SD card. Now I need to find a replacement V1 Combo card.

Bucky101 - My client is not going to approve the expense of upgrading 4 systems to R11. And I believe upgrading will gain me nothing. bahmonkeys - Reason for reboot is always Normal Powerup, I never see abnormal termination. I did miss something... I will change out the combo cards one at a...

Hi Folks, IP Office R8.0.66 in a 4 Node SCN. All 4 nodes are 8.0.66. When it joined the SCN it started randomly restarting 3 or 4 times per day. It has two combo cards in it, and 8 voice networking licenses. Trunking is done in another SCN node via PRI. After the reboot there are no alarms...

Hi Mike. Last week I upgraded from 9.0.5 to 9.0.12 and the system was rebooted a couple of times.

I should have also stated that when the receptionist steps away there is a fallback group. ALL of the Nortel sets in the group act this way when night service is activated. There is a combo card in the system but unfortunately it is 3.5 hours drive away. I will change the reception phone the...

I have a customer with an IP Office 500v2 R9.0.12. 8 Analog trunks. DS30B expansion module in BST Mode. The Nortel T7316 phone at reception is experiencing a 2-3 second delay when answering outside calls. Most of the time the phone is still ringing when the receptionist is saying hello to answer...

I agree critchey. I normally upgrade in the shop as soon as I receive my systems. This particular one slipped through. Saying that, the issue is not just happening on a 9.1.0, it is also happening on a 7.0.36. I think Avaya has more than one ghost in its machines [ponder]

I just checked and there are only 2 dozen messages on the SD card. I will try the upgrade option next. It was installed with 9.1.0.0. Thanks for the suggestions.

No mail server is involved. This is just embedded voicemail being accessed through a telephone set.

thread940-1770668 I have at least 3 IP Office systems that experience this weird behavior. Has anyone else seen this or has everyone given up on IP Office? Thanks Craig

Good day folks. I have a couple of 9.1.x systems using embedded voicemail in IP Office mode. My users are complaining that their messages seem to "disappear" and "re-appear" on them randomly. Also, sometimes there is a long delay in voicemail delivery, and sometimes it can take up to a day for...

IP Office 500v2 9.1.6.0 Build 153 I have a customer using Avaya Communicator 2.0.3.33 /One-X Portal 9.1.6.0 with a Plantronics USB Headset. When they retrieve a call from a Park slot, the microphone on the headset is always muted. This is frustrating for the user because they sometimes forget...

It works with Skype for Business, just not Avaya Communicator.

I have a client on an IPO Version 9.1.5. They are using Avaya Communicator 2.0.3.33 soft phones and One-X Portal. The receptionist does not like to be tied down with a wired headset, and has purchased a rather expensive unit to gain freedom. The headset works great and has excellent audio...

I've looked at the entire SIP conversation between the IPO and the ITSP, and it is the IPO transmitting the BYE. I have since been able to duplicate this, and when I start to leave a message on the far end voicemail, after 2 or 3 seconds the IPO gives two audible beeps and disconnects the call...

I've seen one case where the network was causing this. The customer replaced his router and the rebooting stopped.

Hi Folks, I have an IP Office 500V2 7.0.(31) which is using SIP trunking to a local ITSP. There is one user who is making a lot of outbound calls and every now and then when attempting to leave a voicemail, the message tone from the far end will trigger a tone and then a disconnect on the IP...

SUCCESS! I believe the fast flash amber indicates that the firmware is being replaced to accommodate the conversion between DS and BST Mode. I let the thing flash for about 10 minutes and it restarted and came up. I then switched modes, restarted the Control Unit and again let the amber fast...

I am seeing the exact same issue. 9.0.3 Build 941 Both boxes are new.

Over the weekend, I had a customer to who had an outside line connected to an embedded voicemail box for 3 days. The analog trunk is using all defaults. Maximum record time is set to 120 seconds. This is not the first time I have seen this on this particular system. Anyone have any idea of why...