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Do the lines show dark arrows lit up when callers get a busy? No If they are not lit up do callers get a busy? Yes If calling line 1 and busy do you just press line 1 to resolve issue and then call back it works? or do you need to press each line? Yes Is it trunks on the BCM main cabinet or...

gnrslash4life, you are right but it appears if they log out of the hunt group on the line on the one phone it still rings on that line appearance on the other phones. I guess its just something we will have to deal with. Thanks.

I have a BCM50 6.0 that occasionally the incoming lines will ring busy until someone presses the line buttons on a phone and gets dial tone. There are 3 lines on the system and I'm told all 3 do this. I had an 1140 minor alarm stating 4.3960:Power Vcc Failed and the problem resolution told me...

CUCM System version: 10.5.2.10000-5 I have a hunt group that some of the line group members personal line appear on other phones. When that line member logs out of the hunt group on their phone it still rings on their line on the other phones. Is there a setting to stop the ringing on the other...

That fixed it. Thanks!

A co worker cant get into a BCM450 6.0 using Element Manager 62.0.5 and I can with the same software on my pc. He gets a error saying "Exception occurred when trying to connect Detector 'BCMDetector' cannot determine the device type for 10.84.xx.xx. We tried reloading the software and got the...

Thanks that did it. I wasnt sure how to see what other phones the ext was on. >ld 20 PT0000 REQ: prt TYPE: 1140 TN 248 0 00 05 and here it was BFTN 248 0 00 03

As far as I know this phone was not part of the ACD. I don't see it in Contact Center. How do I tell if this extension is on another phone? The best that I can tell it isn't. Thanks.

I'm trying to out 248 0 00 05 and I'm getting this error Terminal Number : 248 0 00 05 Error Code: SCH8783 Error Message: The monitored or monitoring set cannot be moved or copied. Severity: Info. Can someone tell me what I am missing? What does it mean by monitored or monitoring set? Thanks.

Thanks for the responses. I have reset the phones that didn't have the correct address and they picked up a new (correct) address this time. So far no more have shown up wrong so hopefully all is ok.

All but a hand full of the phones are correct. I called our maintenance provider this morning and they didnt know of a way to force the 1140 to get a new IP address. So for the few that were wrong I did the **73639MAC## and when they came back up I put the TN back in and they picked up a correct...

DHCP is set to yes and Voice VLAN is set to auto. I'm told they are supposed to pull from the voice vlan.

I did that and it kept the same address. The only way I know is default the phone but that is a pain so I was hoping there was an easier way. Thanks.

CS1000 7.5 1140e IP phones Is there a way to force the 1140e IP phones to get a new IP address? We have some that still have an address from the data side and they need an address from the voice side so the location will work correctly. Thanks.

I only have 1 KEM on my 1165 but the external ps only runs the back light on the KEM. If I disconnect the external ps the phone reboots and I have no back light on the KEM but the buttons still work.

Our maintenance provider is replacing them under the contract at no additional charge but the referbs are not always the best. The 2 or 3 keys she uses all the time are sometimes flakey. Thanks for the replies.

We have an M2250 attendant console on our CS1000 7.5. We have maintenance on the console so if it goes down they will send us a referb but they dont always work well. They are probably worn out too. I'm told by our vendor a new M2250 is no longer available. What is my alternatives? Thanks.

We found a doc from Nortel called Emergency Services Access that talks about routing outbound calls according to the phones IP address. We are researching that along with what our vendor called Zone Based Dialing to see if one of those will do what we want. Thanks for the reply.

Is it called Zone based dialing?

We have a CS1000 7.5 and CallPilot. Our office is seperated in several different buildings connected with glass hallways. Our city 911 center wants be able to identify what building a 911 call comes from. We all share 3 PRIs for incoming and outgoing calls. Our maintance provider says this is a...