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Showed the pictures to my client, whose response was "oh it wasn't marketed under the Merlin name it was marketed via the AT&T phone store to the residential market... So my search continues.

Client said it was not part of the system and plugged directly into a modular home jack. I will keep looking. Thanks for all the replies. Rick

Recently had this question posed to me but I can't for the life of me remember. At&T had a home single line version of the merlin console available for a while. Does anyone remember what name it was marketed under? Thanks Rick

Tom thanks again, will try the printout idea.

I have a merlin system, using Atl phones. I have the mlm007 voicemail installed there are 3 active mailboxes associated with three extensions. Here is my issue. we have two other extensions in the building which do not have mailboxes associated with them. one is located in the conference...

found my problem, admin had changed the business scheduler to follow the merlin legend mode. changed it back to the business mail mode. Thanks gentlemen

sorry, my voice mail is a mlm007

Thanks for the heads up. I was operating under the assumption that the menus were activated based on the business schedule you input into the system. What is the purpose of entering the business schedule?

I have a recent snafu. after hours, the day menu still responds when the calls go to the AA. I have checked that the day and night menu both exist and that the business schedule is accurate. The business is open m-f from 9-5, closed weekends. at any time after hours when i call the system, i...

I want to thank all of you who assisted me in the upgrade and installation of my hardware, and voicemail, Especially, Tom, Merlinman and TTT. I am up and running and am now looking to only fine tune the menus and voice mail. I currently have my number based overflow set at 99 and my time based...

Thanks Tom I think i have this voice mail thing almost figured out. I working on the day and night menus now. have a bit more reading to do with regard to the selector codes to choose a mailbox. Can the system be set so that the call can go right into voicemail from the AA, without ringing...

Tom you responded to my last thread, regarding password for admin of mlm007. I tried to link to that thread and got an error message that it was not found. can you re post that reply to this thread?

Tom initially i would like the incoming calls to be answered by the receptionist and they she can route them to the proper extension. if the recipient of each call is not at their desk, I would like the calls to go to voice mail. So i will be needing a mailbox for each individual. Currently...

Tom I am humbled by your knowledge. I had entered the actual phone extensions, not the voice mail ports. I am assuming I need the extension numbers from the system inventory, the actual numbers. Thanks will try that.

Tom hunt type is set for linear and when i go back in to check the group type for 770, it has changed back from integ VMI to autolog out. I have lights on the mlm007 in the cabinet. Is it possible that the system is not recognizing the module?

After much help from Tom, i have downloaded the proper manual for the installation of the mlm007. i get through the initial programming to set up the communications system. i have added the extensions to the calling group770 for the voicemail and all extensions are included. when i get to...

I am assuming the Merlin Mail VMS R3 installation/planning/use guide is the one that I want.

CVRBOB I am not doing a Magix upgrade. I downloaded the manual for that because i was told the programming is the same. Is it safe to go ahead and do the next step and skip the auto config, since I can't do it anyway?

i have a legend r7 v12, with 4 atl modules and the mlm007 (6 internet ports) in my carrier I have installed the recently acquired mlm007. The manuals I downloaded indicate that I have to run auto config as part of the set up process before I begin programming the mlm. The manuals also...

Exmogger and Tom Thanks again, for your insight and assistance. RIck